• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 2 years to less than 3 years

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Outlook

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff