Manager, Post Closing at ResiCentral

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Encompass, TRID Regulations, Conventional Loans, FHA Loans, VA Loans, Non-QM Loans, Mortgage Documents, Funding Requirements, Government Insuring, Investor Guidelines, Analytical Skills, Problem-Solving Skills, Organizational Skills, Communication Skills, Cross-Functional Collaboration, Deadline Management

Industry

Financial Services

Description

Ready to lead a critical part of the mortgage process? ResiCentral is looking for a dynamic Mortgage Post-Closing Manager to oversee everything that happens after closing—from ensuring compliance and timely delivery to managing investor and agency relationships. If you thrive in a fast-paced environment and have a passion for accuracy and leadership, this is your opportunity to make an impact! Job Summary The Mortgage Post-Closing Manager oversees all activities that occur after a mortgage loan closing to ensure accuracy, compliance, timely delivery, and investor/agency acceptance. This role manages the post-closing team, maintains quality control standards, resolves document or investor purchase deficiencies, and ensures that closed loan files meet all regulatory, investor, agency, warehouse bank, and regulatory requirements. Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Post-Closing Operations * Manage and be the internal point of contact between ResiCentral & outsourced teams. * Oversee day-to-day departmental operations * Ensure trailing documents (recorded mortgages, final title policies, assignments, etc.) are obtained within required timeframes. * Manage timely delivery of loan packages to investors, agencies, warehouse banks, and servicing departments. * Maintain accurate pipeline reporting to ensure on-time shipping and delivery of post-closing packages. * Assist with vendor, state or agency audits as applicable. * Oversee the completion of repairs, inspections, funds released and closeout notices completed on all escrow holdbacks within the required timeframe. Collateral Management * Oversee the preparation and shipment of original collateral documents (Notes, Allonges, Bailees) to warehouse banks according to required timelines. * Ensure collateral packages meet warehouse bank documentation standards and comply with investor and agency guidelines. * Track collateral status, confirm receipt with warehouse banks, and resolve any deficiencies or missing documents. * Coordinate with document custodians, investors, and warehouse banks to ensure seamless movement of collateral from warehouse to investor custody. * Maintain collateral logs, tracking sheets, and audit controls to prevent exceptions and delays in loan purchases. Government Insuring * Ensure FHA and VA premiums are paid and loans are insured within required time frames. * Oversee FHA case binder completion and timely insuring submissions to HUD. * Manage VA loan guaranty submissions and ensure documentation meets VA requirements. * Track insuring results, address deficiencies, and coordinate corrections with underwriting, closing, and investors. * Maintain insuring logs and monitor turn-times to prevent lapses or financial risk. Compliance & Quality Control * Ensure all post-closing, collateral, and insuring activities comply with FHA, VA, Fannie Mae/Freddie Mac, and federal/state guidelines. * Identify and resolve deficiencies by coordinating with title companies, processors, closers, and underwriters. * Manage investor suspense conditions, government insuring rejects, and collateral exceptions. * Daily warehouse report reconciliation to include aged loans pending settlement and Notes pending delivery. Investor, Agency & Vendor Relations * Serve as primary contact for investors, warehouse banks, document custodians, servicers, mortgage insurance companies for post-closing, collateral, and insuring matters. * Maintain current knowledge of investor delivery standards, warehouse bank collateral requirements, and agency guidelines. * Communicate procedural changes across mortgage operations teams. Reporting & Process Improvement * Track and report post-closing delivery timelines, collateral shipping status, investor purchase conditions, insuring metrics, and outstanding trailing documents. * Provide regular reporting and pipeline updates to leadership. * Identify workflow gaps and implement process improvements to increase accuracy and operational efficiency. Supervisory responsibilities * Interviews prospective employees and choose the best applicant based on skills, knowledge, and abilities required for the job. * Leads, Trains and oversees employees involved in department functions. * Directs assigned tasks and aids as needed as well as monitor productivity, and ensure adherence to department deadlines * Assists with performance evaluations and 1/1 meetings. * Approves timecards and PTO. Required Skills/Abilities * Expert-level knowledge of Encompass and TRID regulations. * Strong understanding of conventional, FHA, VA, and/or non-QM loan products. * Strong knowledge of mortgage documents, funding requirements, government insuring and investor guidelines. * Excellent analytical, problem-solving, and organizational skills. * Strong communication skills and ability to work cross-functionally. * Ability to manage multiple priorities in a deadline-driven environment. Education and Experience * 5+ years of mortgage post-closing, shipping, or secondary market experience. * 2+ years of supervisory or management experience in mortgage operations. * Previous remote work experience desired Physical Requirements * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift 15 pounds at a time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Title Manager, Post Closing FLSA Classification Non- Exempt Reports to SVP, Operations Effective Date December 1, 2025 Job Description Job Summary The Mortgage Post-Closing Manager oversees all activities that occur after a mortgage loan closing to ensure accuracy, compliance, timely delivery, and investor/agency acceptance. This role manages the post-closing team, maintains quality control standards, resolves document or investor purchase deficiencies, and ensures that closed loan files meet all regulatory, investor, agency, warehouse bank, and regulatory requirements. Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Post-Closing Operations * Manage and be the internal point of contact between ResiCentral & outsourced teams. * Oversee day-to-day departmental operations * Ensure trailing documents (recorded mortgages, final title policies, assignments, etc.) are obtained within required timeframes. * Manage timely delivery of loan packages to investors, agencies, warehouse banks, and servicing departments. * Maintain accurate pipeline reporting to ensure on-time shipping and delivery of post-closing packages. * Assist with vendor, state or agency audits as applicable. * Oversee the completion of repairs, inspections, funds released and closeout notices completed on all escrow holdbacks within the required timeframe. Collateral Management * Oversee the preparation and shipment of original collateral documents (Notes, Allonges, Bailees) to warehouse banks according to required timelines. * Ensure collateral packages meet warehouse bank documentation standards and comply with investor and agency guidelines. * Track collateral status, confirm receipt with warehouse banks, and resolve any deficiencies or missing documents. * Coordinate with document custodians, investors, and warehouse banks to ensure seamless movement of collateral from warehouse to investor custody. * Maintain collateral logs, tracking sheets, and audit controls to prevent exceptions and delays in loan purchases. Government Insuring * Ensure FHA and VA premiums are paid and loans are insured within required time frames. * Oversee FHA case binder completion and timely insuring submissions to HUD. * Manage VA loan guaranty submissions and ensure documentation meets VA requirements. * Track insuring results, address deficiencies, and coordinate corrections with underwriting, closing, and investors. * Maintain insuring logs and monitor turn-times to prevent lapses or financial risk. Compliance & Quality Control * Ensure all post-closing, collateral, and insuring activities comply with FHA, VA, Fannie Mae/Freddie Mac, and federal/state guidelines. * Identify and resolve deficiencies by coordinating with title companies, processors, closers, and underwriters. * Manage investor suspense conditions, government insuring rejects, and collateral exceptions. * Daily warehouse report reconciliation to include aged loans pending settlement and Notes pending delivery. Investor, Agency & Vendor Relations * Serve as primary contact for investors, warehouse banks, document custodians, servicers, mortgage insurance companies for post-closing, collateral, and insuring matters. * Maintain current knowledge of investor delivery standards, warehouse bank collateral requirements, and agency guidelines. * Communicate procedural changes across mortgage operations teams. Reporting & Process Improvement * Track and report post-closing delivery timelines, collateral shipping status, investor purchase conditions, insuring metrics, and outstanding trailing documents. * Provide regular reporting and pipeline updates to leadership. * Identify workflow gaps and implement process improvements to increase accuracy and operational efficiency. Supervisory responsibilities * Interviews prospective employees and choose the best applicant based on skills, knowledge, and abilities required for the job. * Leads, Trains and oversees employees involved in department functions. * Directs assigned tasks and aids as needed as well as monitor productivity, and ensure adherence to department deadlines * Assists with performance evaluations and 1/1 meetings. * Approves timecards and PTO. Required Skills/Abilities * Expert-level knowledge of Encompass and TRID regulations. * Strong understanding of conventional, FHA, VA, and/or non-QM loan products. * Strong knowledge of mortgage documents, funding requirements, government insuring and investor guidelines. * Excellent analytical, problem-solving, and organizational skills. * Strong communication skills and ability to work cross-functionally. * Ability to manage multiple priorities in a deadline-driven environment. Education and Experience * 5+ years of mortgage post-closing, shipping, or secondary market experience. * 2+ years of supervisory or management experience in mortgage operations. * Previous remote work experience desired

Responsibilities

The Mortgage Post-Closing Manager oversees all activities that occur after a mortgage loan closing to ensure accuracy, compliance, timely delivery, and investor/agency acceptance. This role manages the post-closing team and maintains quality control standards.