A LITTLE ABOUT US

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com

JOB DESCRIPTION:

We are seeking an experienced Manager of PostgreSQL DBaaS Support and Site Reliability Engineering (SRE) to lead a team responsible for the availability, reliability, and performance of our PostgreSQL Database-as-a-Service platform. This role combines technical leadership, operational excellence, and people management to ensure our DBaaS meets enterprise-grade standards while delivering outstanding customer support.
You will drive the evolution of our Hybrid Manager infrastructure, manage escalations from enterprise customers. The right person will be responsible for ticket metrics, meeting service level agreements and best practices. Experience with SOC compliance is a plus.

Please refer the Job description for details