POSITION: Manager, Privacy and Information Management
REPORTS TO: Director, Corporate Regulatory Affairs
DEPARTMENT: Legal Services and Corporate Governance
LOCATION: North Bay

WHO WE ARE:

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1000 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

REQUIREMENTS:

• Degree in Law, Privacy, Information Management, Records and Information Management, or a related field
• 5+ years of progressive leadership experience in Privacy or Information Management
• Certifications in CIPM, CIPP, CIPT, AAPP, CAPP, MAPP, CRM, or IGP is preferred
• Proficient in Microsoft Office Suite and comfortable using technology; strong aptitude for learning and adapting to new systems and tools.
• Knowledge of records and information management, information security, privacy principles, and related legislation, regulations, and government directives.
• Proven ability to lead and mentor teams, manage projects, drive organizational change, and build strong, collaborative relationships across departments.
• Demonstrated skill in making informed, timely, and strategic decisions.
• Experience developing and implementing long-term strategies aligned with organizational goals.
• Experience identifying program needs, success factors, resource requirements, and constraints.
• Strong communication skills with the ability to engage effectively with executives, staff, and external partners.
• Proficiency in presenting complex information clearly and persuasively.
• Expertise in identifying, assessing, and mitigating privacy and information management risks.
• Strong analytical skills with the ability to assess complex issues, identify root causes, and develop effective solutions.
  BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.
  CLOSING DATE: August 5, 2025, no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
  At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.
  Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.
  Les offres d’emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.
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ACCOUNTABILITY STATEMENT:

The Manager, Privacy and Information Management (IM) is responsible for planning, developing and overseeing multiple teams to ensure the effective stewardship of the agency’s information assets and compliance with privacy legislation. This role leads a team of privacy and information management professionals to ensure adherence to privacy requirements and to promote good privacy and recordkeeping practices across the enterprise.

MAJOR DUTIES/ RESPONSIBILITIES:

• Develop, implement and oversee the organization’s Access and Privacy Management program, ensuring compliance with the Freedom of Information and Protection of Privacy Act, related regulations and best practices.
• Provide information to the agency’s privacy regulator and oversight ministry to demonstrate accountability.
• Champion the Access and Privacy Management and IM programs, establishing their credibility, integrity, and executive presence.
• Communicate legislative, regulatory and government requirements across the agency through education and relationship-building to improve compliance.
• Engage with key stakeholders to promote understanding of how information supports business processes.
• Define and set the goals and objectives for the enterprise Information Governance program to ensure a comprehensive, cross-functional approach.
• Exercise leadership, accountability and authority across multiple teams in organizational design, recruitment and retention, talent management, and labour relations matters.
• Empower staff through coaching, mentoring, collaboration and ongoing development to drive high performance.
• Develop, manage, and monitor the departmental cost center to support program goals and priorities.
• Review and recommend business policies and processes to comply with Access, Privacy and IM-related legislation and regulations.
• Develop and implement Access, Privacy and IM compliance strategies and enforce corrective actions to ensure proper governance, security and use of information.
• Evaluate the effectiveness of the Access and Privacy Management and IM programs, and establish improvement targets.