JOB DESCRIPTION

• Develop Process maps, interrelationship Matrix, Accountability Matrix, RASIC, & Process efficiency matrices for IT Functions.
• Ensure process improvement based on process and result diagnosis; collaborate with BE, IT leads, and interaction functions to improve processes and standardize them.
• Ensure mapping of end-to-end IT processes in alignment with IT architect and strategy. Further develop related sub-processes, its measures & adherence level checks.
• Interact with stakeholders to understand their needs/requirements, map their digitization process, and coordinate the development of the module through testing, Launch, and handover.
• Periodic training on Process approach and process improvements
• Ensure Process / Document change management system.
• Ensure the availability of processes on the Central Digital Repository
• Periodic audits of critical processes to ensure implementation as intended.
• Understanding of IT Strategy, IT systems & platforms for the various needs of the Realty business.

KEY SKILLS & COMPETENCIES

• Understanding of End-to-End Process Architect and Digital Process Manuals
• Knowledge & understanding of IT strategies, new trends & technologies, and various platforms in various industries.
• Product & process knowledge of the Realty industry.
• Understanding of the Realty industry-related processes, interfaces & futuristic IT needs.
• Knowledge of the strategies related to current as well as futuristic technology.
• Analytical and data-driven with Exceptional verbal and written communication skills.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Skill to understand and implement ‘Digital Process Architect—IT-facing processes,’ ‘End-to-End Process Architect,’ and ‘Document Change Management System.’
• Exposure to the requirements of International Standards and Excellence Models like Deming, Deming Grand Prize, EFQM, etc.
• Certified Auditor for international standards
• Understanding of essential problem-solving tools and techniques – 7 QC Tools, QC story approach, and statistical tools
• Process flowcharting and analytical tools – Visio, Power BI, etc.
  Job Type: Full-time
  Pay: AED18,000.00 - AED22,000.00 per month

Education:

• Bachelor’s (Required)

Experience:

• IT Process Management: 7 years (Required)
• IT Process improvement: 7 years (Required)
• mapping and improving end-to-end IT processes: 5 years (Required)
• designing digital process manuals: 5 years (Required)
• Visio: 6 years (Required)
• Power BI: 6 years (Required)
• international quality or process standards: 5 years (Required)

Please refer the Job description for details