Manager Product Governance at Bank of New Zealand

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk, Conduct Risk, Compliance Risk, Financial Services, Product Development, Committee Support, Data Analysis, Microsoft Office Suite, AI, Critical Thinking, Communication, Collaboration

Industry

Banking

Description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. Ko mātou tēnei | This is Us The BNZ Product Governance team plays a pivotal role in shaping and maturing BNZ. We govern products end to end — from design and distribution through to ongoing monitoring and change. We support the professional and collaborative Customer, Products and Services division ensuring products remain fit for purpose, meeting our customers current and future needs. Delivering fair customer outcomes across the product lifecycle is a core goal. Mō te Tūranga | About the Role We sat down with the People Leader (who you would report to), and they told us the following about the role: This is a permanent full-time role based in Auckland. It is a hybrid role with three days in the office and two days where you can work flexibly. Anchor days in the office are Tuesdays and Wednesdays. What are 5 day to day tasks the person in this role will complete? Lead the operationalization of foundational product governance frameworks Provide support, advice and guidance to colleagues on customer outcomes and adherence to frameworks Review and challenge reviews and development initiatives Lead monitoring and insights-based action strategies Manage the Governance Committee agenda, meetings and associated activities. What essential technical skills are required for this role? Minimum 5 years’ experience working in operational risk, conduct, compliance risk, and/or Financial Services Minimum 2 years’ experience in Product Development environments Experience supporting committees with scheduling, minutes, and preparation of meeting packs Working with big data sets to drive meaningful insights Proficiency in Microsoft Office Suite (such as Word, Excel PowerPoint and SharePoint) Interest in and/or experience with the use of AI What attributes will this person display in order to be successful in this role? Curiosity: think critically to analyse, interpret and evaluate data and insights Communicative: excellent verbal and written communication Collaboration: engage meaningfully with stakeholders and simplify complex terms to support them Credible: operational risk, conduct, compliance risk, and/or Financial Services, and product development experience What is the team culture and environment like? Team culture is right at the top of the list of priorities for our team. We’re a fun, professional and highly collaborative team that is quick to support each other to deliver on our plan to a high standard. We nurture an environment where we can challenge each other’s thinking to make sure that we explore all perspectives. We achieve the best outcomes together. What is your management style? I’m very approachable setting a clear purpose and direction. Given the fast-paced nature of the Product Domains, I also rely on the team I work with to be proactive when needing clarity or help when needed. I encourage high levels of collaboration and for each person to challenge themselves not just in the work that they do, but also around self-development. What is the most exciting thing about this opportunity? The Product Governance team is focused on continuing to evolve the way we govern products and services at BNZ across the lifecycle to deliver great outcomes for our customers. This means we are exploring ways we can use big data, AI and innovative thinking to support our teams with the decisions and actions they take. Why did the last person leave this role? The last person has grown their own business in their spare time and has now taken the leap to work on that business full time, stepping away from the corporate environment. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand PLEASE NOTE: Advertising for this position closes Monday, 30 March. We review applications as they are received and may close advertising early. This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 30 March 2026 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

The role involves leading the operationalization of foundational product governance frameworks, providing guidance on customer outcomes, and reviewing development initiatives. Key tasks also include leading monitoring strategies and managing the Governance Committee agenda and meetings.