TITLE AND SUMMARY

Manager, Product Management, Global Open Banking Portals
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our Decency Quotient (DQ) drives our culture and everything we do. We cultivate an inclusive environment that respects individual strengths, perspectives, and experiences. We believe that diverse backgrounds drive innovation, enable better decision-making, and lead to stronger business results.
About the Team
The Mastercard Open Banking product team brings to life our vision of empowering consumers to benefit from their financial data. We focus on creating innovative solutions that unlock FinTech potential and simplify everyday consumer experiences. Trusted by leading organizations, our Open Banking platform enables some of the industry’s most transformative services. As a key driver of growth in this fast-expanding area, our team is shaping the future of financial connectivity by delivering new capabilities to market.
Role Overview
As a Product Manager on the Global Open Banking Network Services product team, you will deliver on our open banking platform strategy through various product development initiatives that support our customer portal approach and roadmap globally. This includes product management across:
1. The Developer Portal for technical onboarding and API support
2. The Client Portal for post-integration customer access and operations
3. The Consumer Portal for data-sharing transparency, consent management, and disputes

In this role, you will:

• Lead the global portal product strategy and execution across Developer, Client, and Consumer personas.
• Drive integration and alignment with existing portal roadmaps globally, assessing & prioritizing initiatives to support our global platform strategy.
• Partner with UX and design teams to deliver intuitive, compliant, and localized experiences across all portal types.
• Collaborate with engineering and Platform Services to integrate portal functionality with underlying systems such as billing, access management, onboarding workflows, authentication, and reporting.
• Define and manage product initiatives, epics, and user stories in Aha! and Jira; prioritize portal backlogs based on regional needs and global roadmap.
• Engage with regional product managers and customer-facing teams to gather requirements and align on market-specific features.
• Ensure governance across portal development—covering accessibility, translation, branding, and regulatory approval processes.
• Continuously monitor portal performance, adoption, and user behavior to drive ongoing enhancements.
• Communicate portal roadmap and decisions to cross-functional teams and senior leadership with clarity and strategic insight.

Qualifications & Skills

To succeed in this role, you will have:

• Product Manager experience with a demonstrated ability to define a product roadmap, document requirements, and define/ monitor KPIs.
• Experience in Open Banking, platform-based financial services, SaaS platforms, or leading complex, multi-portal ecosystems; global experience a strong plus.
• Ability to evaluate existing products for scalability and use, making informed trade-off decisions between adapting existing solutions or building new.
• Demonstrated success in building relationships across cross-functional teams and working independently in fast-paced environments.
• Strong stakeholder management, written, and verbal skills, including the ability to present ideas and influence effectively to diverse audiences.
• Experience driving UX and front-end collaboration with engineering and design.
• Hands-on experience with product tools like Aha!, Jira, or Confluence.

This role offers a unique opportunity to help shape the future of Open Banking, delivering solutions that empower our customers to transform the financial ecosystem. If you’re passionate about innovation, delivering scalable solutions, and thoughtful product design, we want to hear from you!

OUR PURPOSE

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

In this role, you will:

• Lead the global portal product strategy and execution across Developer, Client, and Consumer personas.
• Drive integration and alignment with existing portal roadmaps globally, assessing & prioritizing initiatives to support our global platform strategy.
• Partner with UX and design teams to deliver intuitive, compliant, and localized experiences across all portal types.
• Collaborate with engineering and Platform Services to integrate portal functionality with underlying systems such as billing, access management, onboarding workflows, authentication, and reporting.
• Define and manage product initiatives, epics, and user stories in Aha! and Jira; prioritize portal backlogs based on regional needs and global roadmap.
• Engage with regional product managers and customer-facing teams to gather requirements and align on market-specific features.
• Ensure governance across portal development—covering accessibility, translation, branding, and regulatory approval processes.
• Continuously monitor portal performance, adoption, and user behavior to drive ongoing enhancements.
• Communicate portal roadmap and decisions to cross-functional teams and senior leadership with clarity and strategic insight

To succeed in this role, you will have:

• Product Manager experience with a demonstrated ability to define a product roadmap, document requirements, and define/ monitor KPIs.
• Experience in Open Banking, platform-based financial services, SaaS platforms, or leading complex, multi-portal ecosystems; global experience a strong plus.
• Ability to evaluate existing products for scalability and use, making informed trade-off decisions between adapting existing solutions or building new.
• Demonstrated success in building relationships across cross-functional teams and working independently in fast-paced environments.
• Strong stakeholder management, written, and verbal skills, including the ability to present ideas and influence effectively to diverse audiences.
• Experience driving UX and front-end collaboration with engineering and design.
• Hands-on experience with product tools like Aha!, Jira, or Confluence

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines