Manager, Product Management Technical Enablement at Mastercard

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Technical Enablement, System Design, Workflow Logic, Data Modeling, Microsoft PowerApps, Dataverse, System Behavior Translation, Requirements Authoring, Acceptance Criteria, Architectural Alignment, Cross-Functional Partnership, Lifecycle Governance, Low-Code Platforms, Systems Thinking, Technical Fluency

Industry

IT Services and IT Consulting

Description

Job Title: Manager, Product Management Technical Enablement Overview: Overview We are seeking a Manager, Product Management Technical Enablement to design, build, and operationalize the technical foundations of Mastercard’s Studio operating model. This role owns the translation of product and governance intent into implemented system behavior, with Microsoft PowerApps and Dataverse as the primary execution platforms. Sitting at the intersection of Product, Engineering, and Operations, this role is accountable for system design, workflow logic, data modeling, and technical implementation that enable consistent, scalable, and testable product development across the organization. This is a hands-on, high-judgment role requiring strong systems thinking, technical fluency, and the ability to synthesize complex requirements into decision-ready, buildable solutions. ________________________________________ Key Responsibilities System Design & Technical Enablement • Own the end-to-end design and implementation of Studio workflows across the Product Catalog, Product Enhancements, approval workflows, lifecycle governance, and readiness controls. • Design and build enterprise-grade solutions using Microsoft PowerApps and Dataverse, including: o Data models and entity relationships o Validation and state-transition logic o Approval workflows and conditional routing o Automated processes and integrations • Define and enforce clear system states, lifecycle transitions, and approval rules to ensure solutions are testable, auditable, and scalable. • Serve as the single point of accountability for how requirements are expressed as implemented system behavior. ________________________________________ Requirements & Behavioral Definition • Lead the authoring and shaping of high-quality requirements, including: o User stories anchored to the initiating actor o User flows that capture user intent only o Acceptance criteria that define system state changes and are executable in UAT • Ensure requirements are clear, locked, and decision-ready before being handed to engineering or release execution. • Identify and explicitly surface open decisions, tradeoffs, and governance implications before build. • Act as the final quality gate on requirements clarity and correctness prior to development. ________________________________________ Cross-Functional Architecture & Alignment • Translate governance, regulatory, and operating-model intent into durable system designs. • Partner closely with Engineering to ensure feasibility, alignment, and clean handoffs — without delegating design responsibility. • Collaborate with Product, Commercialization, and Regional teams to ensure workflows reflect real operating needs while preserving global consistency. • Drive architectural alignment across Studio tools, Dataverse structures, approval systems, and downstream integrations. ________________________________________ Required Qualifications • 7+ years in Product Operations, Product Management, Technical Program Management, Systems Design, or related roles • Demonstrated experience designing and implementing workflow-driven systems • Strong proficiency in Microsoft PowerApps, Dataverse, and no-code / low-code platforms • Proven ability to translate ambiguous or complex requirements into clear, testable system behavior • Experience working across Product, Engineering, and Governance stakeholders • Strong written and verbal communication skills, with the ability to enforce clarity and standards To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

Responsibilities

This role is responsible for designing, building, and operationalizing the technical foundations of Mastercard’s Studio operating model, owning the translation of product and governance intent into implemented system behavior using Microsoft PowerApps and Dataverse. Key duties include owning end-to-end system design, building enterprise-grade solutions, defining clear system states, and serving as the accountability point for implemented system behavior.