Manager, Product Owner - Global Wholesale Banking Digital & Transformation at Oversea Chinese Banking Corp

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Product Building, Business Process Re-engineering, Agile Development Framework, Change Management, Product Ideation, User Experience Design, Market Analysis, Stakeholder Management, Digital Transformation, Analytical Thinking, Interpersonal Communication, Usability Studies

Industry

Banking

Description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why join Opportunity to join a group of vibrant staff on the ideation, implementation, transformation of core processes and integration of digital technology across various areas of the business to enhance the employee workforce experience and redesign processes. Be an enabler for the business to embrace innovation and digital culture. How it works Develop & drive the transformation of the RM Marketing and Servicing Journey. Key to this role is being able to understand business processes, identify improvement areas and work with external vendors, or teams of functional specialists comprising of existing product owners, engineers, operations, and designers across geographies to ensure the seamless delivery of an end-to-end solution that fits the needs of our business. What you do 1. Complement the existing Product Owners in the ideation, design, development, and launch of digital solutions to enhance employee/customer experience 2. Develop transformation strategy in various areas and work with cross-functional teams to manage the corresponding workstreams / projects 3. Re-engineer policies and processes before digitalisation and automation 4. Act as the voice of the customer, integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction 5. Develop and implement change management strategies and build strong relationships with users to facilitate smooth transitions during rollouts, ensuring adoption of new processes and tools 6. Advance the innovation and digital culture, manage the transformation actively and provide the right solutions without over-engineering Who you are 3+ years of experience in building software products and business process re-engineering Possesses previous front office experience (eg. Relationship Managers) will be preferred A demonstrated and focus desire to build amazing products and services Confident communicator with the interpersonal skills to build relationships and influence change internally Adaptable and resilient in unpredictable and ambiguous situations An analytical mindset and meticulous with an eye for detail Working knowledge of Agile development framework What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.

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Responsibilities

Drive the transformation of the RM Marketing and Servicing Journey by designing and launching digital solutions to enhance employee and customer experiences. Re-engineer policies and processes to facilitate digitalization and automation while managing cross-functional workstreams.