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ABOUT THE ROLE

Intact Lab is looking for a Manager, Product - Policy change and billing. This manager will lead a multidisciplinary team responsible for the product management of our digital transactions, including web and app experiences for policy change and billing . Together with Design and Engineering colleagues, this manager will define the products strategy that ensures we offer the leading digital insurance experience for Canadians.

WHAT YOU’LL DO HERE:

As the Manager, Product – Policy change and billing, you play a mission critical role in defining and accomplishing our digital roadmap. Reporting to the Director, Product and Design – Digital Transactions, your main responsibilities are:

• Lead, coach and inspire a multidisciplinary team to deliver alluring digital experiences.
• Understand business needs and opportunities, translating them into impactful strategies.
• Promote the benefits of digital transactions to internal stakeholders and business partners.
• Detail the product roadmap with your team to bring new value to customers, increase digital adoption and client satisfaction.
• Collaborate with other management members to implement strategies, set goals and performance indicators, coordinate deliverables and sequence dependencies.
• Participate in setting priorities for the team, planning appropriate objectives and operational efficiencies to meet or exceed the goals set by senior executives.
• Responsible for projecting, measuring and reporting business value of all team initiatives. Follow success of implementation and support improvement of future iterations.
• Conduct recruitment and mentoring initiatives, one-on-one meetings, performance reviews, and individual career development planning

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique