Manager Professional Services Consulting at Visa

Ashburn, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

175650.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consultative Selling, Solution Delivery, Customer Centricity, Project Management, Business Development, Communication, Presentation Skills, Teamwork, Collaboration, Technology Mindset, Data Analytics, Client Engagement, Implementation, Fraud Optimization, Digital Enablement, Merchant Acquiring

Industry

IT Services and IT Consulting

Description

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Visa Consulting and Analytics is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to improve client performance. Our clients span financial institutions, merchants, fintechs, acquirers, processors, and cooperative enabler organizations. Visa Implementation Services delivers hands on execution of strategic roadmaps and go-to-market initiatives. We are seeking a Manager, Visa Implementation Services focused on the Community Segment and the Enabler ecosystem to include merchant acquirers, card processors, and Credit Union Service Organizations. This role is business development in nature and will drive adoption of Visa products and solutions, oversee end to end implementations, and build enduring relationships across these segments. Consultative Selling: Develop and maintain a deep understanding of the Community and Enabler segments, including cooperative models, operational realities, and technology stacks. Support initiatives to uncover client needs, challenges, and growth opportunities. Identify, support and engage decision-making stakeholders across financial institutions, processors, and CUSOs. Present Visa and partner solutions that address client objectives in areas such as card issuance, digital enablement, fraud and risk optimization, and merchant acquiring. Solution Delivery: Partner with Product, Sales, Technology, and Issuer Processing teams to translate client requirements into detailed implementation plans. Manage timelines, dependencies, and delivery milestones to ensure smooth onboarding and activation of Visa solutions. Work with third parties to source the necessary skills and experience for client engagements. Resolve implementation risks and escalate cross-functional blockers to leadership. Ensure client satisfaction through proactive communication, progress reporting, and post launch support. Customer Centricity: Speak comfortably to both technical and nontechnical aspects of solutions, tailoring communication to each audience. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 3 or more years relevant experience working in an industry leading merchant or card processing organization. Excellent communication, storytelling, and presentation skills. Excellent MS PowerPoint presentation skills. Proven track record in business development, consultative selling, and managing client engagement lifecycles. Strong project and program management skills demonstrated ability to deliver complex, multi-party implementations flawlessly. Experience mediating between business functions and technology teams in a techno functional capacity. Self motivated, results oriented individual able to manage numerous projects concurrently. Strong teamwork and collaboration skills with the ability to use formal and informal influencing skills inside and outside the organization. Technology mindset, curious, and up to date with industry trends and applications. Payments consultancy experience a plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $114,400 to $175,650 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Responsibilities

The Manager will drive adoption of Visa products and solutions, oversee end-to-end implementations, and build enduring relationships across the Community Segment and Enabler ecosystem. This includes managing timelines, dependencies, and ensuring client satisfaction through proactive communication and support.