Start Date
Immediate
Expiry Date
29 Jan, 27
Salary
75000.0
Posted On
31 Oct, 26
Experience
15 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Information Technology & Services;Software Development & Publishing;IT Managed Services & Support;IT Consulting & System Integration
About This Opportunity
At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across Operations. The role is accountable for identifying, prioritizing and delivering measurable improvements in efficiency, productivity, capacity, quality and employee experience through process redesign, Lean and Six Sigma practices, intelligent automation, artificial intelligence (AI), robotic process automation (RPA), workflow optimization and performance analytics.
The Senior Manager translates enterprise and Operations priorities into a practical improvement roadmap, supported by disciplined opportunity intake, business cases, delivery governance, change adoption and benefits realization. Working across Retail Operations, Specialized Operations, Member Services & Support and control functions, the role simplifies end-to-end processes, reduces manual effort and builds scalable operating capability.
The role partners closely with Operations leaders, Technology, Risk, Compliance, Transformation, Data and external providers to implement sustainable solutions within Meridian standards and risk appetite. Through a specialized team and cross-functional delivery partners, the Senior Manager strengthens continuous improvement capability and enables responsible adoption of emerging technologies across Operations.
Key Responsibilities
Operational Excellence Strategy and Improvement Portfolio
AI, Automation, RPA and Workflow Enablement
Productivity, Capacity and Benefits Realization
Change Delivery and Enterprise Partnership
People Leadership and Continuous Improvement Capability
Key Accountabilities And Measures Of Success
Knowledge, Skills And Abilities
Education, Experience And Professional Qualifications
This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.
Salary Range: CAD $95,000.00 to $135,000.000 annually.
Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.
Office Location:
St. Catharines Corporate Office located at 75 Corporate Park Drive, St. Catharines OR;
Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON.
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.
What's in it for you?
Build the Future of Banking with Us
At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:
Who we are:
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Find our story here: About Meridian
Experience the Difference!
Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
Follow us on Twitter at
Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian.
How To Apply:
Incase you would like to apply to this job directly from the source, please click here
About This Opportunity
At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across Operations. The role is accountable for identifying, prioritizing and delivering measurable improvements in efficiency, productivity, capacity, quality and employee experience through process redesign, Lean and Six Sigma practices, intelligent automation, artificial intelligence (AI), robotic process automation (RPA), workflow optimization and performance analytics.
The Senior Manager translates enterprise and Operations priorities into a practical improvement roadmap, supported by disciplined opportunity intake, business cases, delivery governance, change adoption and benefits realization. Working across Retail Operations, Specialized Operations, Member Services & Support and control functions, the role simplifies end-to-end processes, reduces manual effort and builds scalable operating capability.
The role partners closely with Operations leaders, Technology, Risk, Compliance, Transformation, Data and external providers to implement sustainable solutions within Meridian standards and risk appetite. Through a specialized team and cross-functional delivery partners, the Senior Manager strengthens continuous improvement capability and enables responsible adoption of emerging technologies across Operations.
Key Responsibilities
Operational Excellence Strategy and Improvement Portfolio
AI, Automation, RPA and Workflow Enablement
Productivity, Capacity and Benefits Realization
Change Delivery and Enterprise Partnership
People Leadership and Continuous Improvement Capability
Key Accountabilities And Measures Of Success
Knowledge, Skills And Abilities
Education, Experience And Professional Qualifications
This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.
Salary Range: CAD $95,000.00 to $135,000.000 annually.
Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.
Office Location:
St. Catharines Corporate Office located at 75 Corporate Park Drive, St. Catharines OR;
Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON.
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.
What's in it for you?
Build the Future of Banking with Us
At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:
Who we are:
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Find our story here: About Meridian
Experience the Difference!
Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
Follow us on Twitter at
Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian.
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