Requisition ID: 233425
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

GLOBAL TRANSACTION BANKING

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.
As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.
At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.
Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

PURPOSE

Contributes to the overall success of the Project Management Office / Global Transaction Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

WHAT YOU’LL DO:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Oversee a suite of payment products to drive revenue growth and customer satisfaction by:
• Collaborating with the Technology, Sales, and AML/Risk teams to understand and articulate the product vision, including the customer impacts, business/stakeholder value, system dependencies and technological processes, both internal and external
• Ensuring products are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
• Owning the end-to-end process map for products and ensuring accountable stakeholders are operating to the agreed responsibilities
• Determining where product gaps may exist with respect to customer needs, competitive offerings, and trends
• Understanding the voice of the customer and front-line staff to improve product quality
• Overseeing the product marketing and communications for customers and staff
• Providing subject matter expertise and thought leadership to partners as required
• Determining the organizational and financial feasibility of the project
• Documenting and managing all identified operational risk and/or audit issues and managing the business controls that effectively mitigate risk in GTB, with our customers or by the Bank (i.e. Products, Trade & Supply Chain Finance, and Money Transfer Operations).
• Lead the delivery of approved projects:
• Overseeing the design and implementation
• Performing in an Agile or waterfall project setting as required
• Overseeing/Preparing business cases from concept to executive approval
• Strategic engagement and influencing of stakeholders to manage prioritization and change delivery
• Ensuring requirements are agreed by partners and driven by customer feedback and data
• Preparing timely status updates, reports, and presentations to executives and partners
• Keeping projects moving with a sense of urgency by actively participating in the project team, sprint reviews, and driving milestones
• Operating with curiosity to challenge the status quo to improve the product P&L
• Serve as a facilitator and relationship-builder among key stakeholders with sometimes competing priorities by:
• Overseeing/coordinating partner socialization around major themes of change and proposed initiatives
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.