JOB DESCRIPTION

UW MEDICINE IT SERVICES has an outstanding job opportunity for a MANAGER – IT SERVICES PROJECT MANAGEMENT OFFICE (PMO) .

DEPARTMENT DESCRIPTION

UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
• 6+ years of experience to include the below:
• 6+ years progressive, relevant experience related to IT project management and/or major business analysis within an environment with established project management delivery standards
• 4+ years’ experience leading, managing, and coaching technology and/or business professionals
• Demonstrated management and leadership capabilities with proven ability to influence in a matrixed environment
• Proven ability to make administrative/procedural decisions and provide guidance and leadership to staff
• Progressive, relevant, experience related to IT Portfolio, Program, Project Management
• Prior experience developing and implementing project management standards and processes
• Prior experience in a role delivering services to senior customer representatives
• Prior experience in a role with responsibilities developing and continuously improving processes in support of quality and/or throughput initiatives
• Prior experience in a role with significant customer service component

• Providing leadership and oversight within the UW Medicine IT Services PMO
• Development and active management of UW Medicine IT Services project and program management staff
• Accountability for the delivery of the portfolio of projects, direct responsibility for the team of employee and consultant project managers leading the projects, and responsibility for the UW Medicine staff and consultants who make up the project teams
• The portfolio of projects under the Manager’s responsibility includes strategic-level programs and projects in direct support of regulatory, strategic business, clinical care quality, and patient safety requirements
• Responsible and accountable for identifying budgetary needs related to the programs and projects within their customer base, including all aspects of delivery of the programs and projects within their budgetary constraints and in alignment with the fiscal policies and guidelines of UW Medicine IT Services