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Manager, Project Services - Amico Mobility at Amico
Richmond Hill, ON L4B 2N4, Canada -
Full Time

Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

People Management, Autocad, Service Orientation, Construction, Manufacturing, Leadership Skills

Industry

Other Industry

Description

How To Apply:

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Responsibilities
  • Directly responsible to oversee Project Services staff, including CSRs, Estimators, AutoCAD Technicians, Project Coordinators and Project Managers.
  • Communicate with external customers.
  • Maintain a productive staff while meeting customer objectives.
  • Coordinate workflow, review procedures and processes.
  • Foster strong relationships with the day to day client contacts and achieve high client satisfaction levels by building/maintaining a strong client rapport as well as continually providing added value and ensuring satisfaction.
  • Thorough understanding of client contract, specifically focused on project delivery and service needs including the documentation, maintenance and detailed understanding of the client ecosystem.
  • Ensure accounts are being managed and maintained.
  • Manage various tasks such as invoicing, quoting and other administrative duties.
  • Work in collaboration with Sales, Production and Support teams to ensure the delivery of a seamless customer experience