Manager, Public Health Operations (Corp) at Holland America Group

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Public health operations, Program management, Regulatory compliance, Team leadership, Performance management, Risk assessment, Outbreak response, Data analysis, Staff recruitment, Training and development, Stakeholder collaboration, Corrective action planning, Policy development, Environmental health, Communication, Time management

Industry

Travel Arrangements

Description

The Manager, Public Health Operations, is responsible for the management of the public health operations including the programs and practices that protect the population from environmental and communicable disease health risks. The role actively responds to and coordinates activities with shipboard and shoreside stakeholders to promote a strong public health culture and operational compliance to high public health standards. They are responsible for the hiring, onboarding, scheduling, technical evaluation, performance and learning and development needs of their public health team. They review and analyze public health inspection reports for trends to enhance programs and continuously improve operational excellence and compliance. The Manager monitors and coordinates the agile response to public health events including disease outbreaks and coordinates with local, regional, and national health authorities, as required The Manager develops and implements programs associated with their subject matter expertise. Essential Functions: Programs, Compliance & Continuous Quality Improvement * Assists in the development and implementation of programs associated with their brand and subject matter expertise. * Reviews program performance and inspection metrics to evaluate risks and improve operational efficiencies and effectiveness. * Promotes a strong public health culture that drives high public health standards and inspection performance. * Manages corrective action plans to ensure timely completion of findings and maintains program and policy compliance. Collaborates with operational teams and stakeholders to build engagement and ownership of preventing and resolving corrective actions. * Develops and reports the analysis of public health inspection results by condition, location, and status to brand operational teams and stakeholders. * Maintains awareness of relevant regulatory public health requirements to communicate needs and promote compliance. * Assists in the development and implementation of public health operational policies, procedures, training and programs. * Proactively identifies brand specific and/or location specific public health priorities, risks and needs by collaborating on policy and program development and anticipating their impact. People Management * Assists with the development and implementation of training programs for roles and individuals based on brand or location needs. * Drives the high performance of the Pubic Health team including PHOs, FPHOs, and PH Specialists as applicable through regular and clear communication of performance expectations * Responsible for the recruitment, onboarding, and scheduling of PHOs/FPHOs as applicable to ensure the ships or locations are always staffed with high performers * Actively manages the learning and development needs of PHOs and FPHOs as applicable through robust evaluations including technical knowledge and leadership skills * Actively addresses performance needs including the delivery of coaching and constructive appraisals to promote continuous improvement. * Instils accountability and responsiveness to current business priorities and objectives. Knowledge, Skills & Abilities: * Scope: The Manager, Public Health Operations overseas daily public health operational activities across the fleet or locations, ensuring consistent implementation of programs, policies, and compliance requirements. The scope includes managing public health staff and coordinating with brand partners to ensure high public health standards, effective outbreak response, and continuous improvement across the company. Decisions primarily affect short to mid-term operations but directly support the company's broader strategic public health goals and regulatory compliance commitments. * Problem solving: The Manager, Public Health Operations role requires identifying, analyzing, and resolving complex public health operational issues within a dynamic and high‑risk environment. This includes evaluating inspection results, compliance gaps, illness trends, and operational risks to develop timely corrective actions and mitigation strategies. The Manager assesses competing priorities, interprets regulatory guidance, anticipates operational impacts, and implements practical solutions in collaboration with diverse stakeholders. Problem solving requires navigating ambiguity, exercising sound judgment, and adapting quickly during time‑sensitive public health events such as illness outbreaks. * impact: The Manager, Public Health Operations plays a critical role in safeguarding the health of the population by driving consistent implementation of public health standards, minimizing operational risks, and ensuring regulatory compliance. Effective performance in this role directly influences inspection outcomes, outbreak prevention and response, operational reliability, and the company's reputation with public health authorities. The Manager’s decisions and leadership contribute to a resilient public health culture, improved performance metrics, and sustained protection of company assets, employees and guests. * Leadership: The Manager, Public Health Operations provides leadership to the public health team, including Fleet Public Health Officers, Public Health Officers, and Public Health Specialists as applicable by setting clear expectations, driving performance, ensuring technical competency, and building a strong culture of accountability and operational excellence. The role influences shipboard and location leadership and cross‑functional teams to strengthen organizational commitment to public health compliance, preparedness, and continuous improvement. Leadership responsibilities include coaching, developing talent, promoting engagement, and modeling the behaviors required to support a proactive, high‑performing public health organization. * For all roles: Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. Skills: Strong time management and organizational skills. Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks. Qualifications: * Bachelor’s degree in public health, environmental health, the biological sciences or equivalent field. Master’s degree preferred. * Minimum 5 years of professional experience in environmental or public health with 2 years managing public health programs/operations. Previous experience working in a public health agency, health sciences, health administration, corporate environment directing public health, or in a closely related field required. Certification as a registered environmental health specialist (or equivalent) preferred. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage  * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  * Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. * Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement  * On-site Fitness center at our Miami campus #Corp #LI-Hybrid #LI-PG1 About Us Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf [https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf] https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf [https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf]

Responsibilities

The Manager of Public Health Operations oversees fleet-wide public health programs, ensuring compliance with regulatory standards and effective response to health risks. They are responsible for leading the public health team, managing performance, and coordinating with stakeholders to drive operational excellence.