Manager, Public Relations at Delivery Hero

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Public Relations, Stakeholder Engagement, Media Relations, Crisis Communication, Storytelling, Media Pitches, Policy Communications, Brand Management, Communication Strategy, Collaboration, Judgment, Problem Solving, Crisis Management, Agency Management, Written Communication, Oral Communication

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Here at foodpanda, we’re all about delivering more value, choice and convenience to our customers and partners across Asia. We are on the lookout for talent who are excited about making a tangible impact with a dynamic organisation looking to redefine how food, people, culture, and technology are connected. We are looking for a highly driven and motivated Public Relations Manager to join our team in Malaysia, overseeing a key reputation management function. Well-versed in stakeholder engagement and understanding of the media and regulatory landscape, this individual will play a crucial role in building brand love by unearthing engaging, unexpected stories from the business. Key Responsibilities Develop foodpanda Malaysia’s public relations strategy and uphold positive brand reputation across all stakeholder groups. Build relationships with key tier 1 media (broadcast, tech, lifestyle and trade) to ensure a consistent narrative is being communicated externally. Lead proactive storytelling, media pitches and policy comms campaigns to secure positive media placements focusing on foodpanda Malaysia’s mission. Manage crisis communication and develop response plans for potential issues. Collaborate closely with internal stakeholders to identify compelling stories and align communications metrics with business goals. Oversee and manage agencies to ensure alignment with business goals. Monitor and measure the effectiveness of communication strategies, adjusting as needed. Qualifications At least 6-8 years of demonstrated experience in leading PR and communications work, engaging a wide range of external stakeholders. A strong network of journalists focused on lifestyle and business space, with a keen understanding of various media channels and news cycles with proven success in achieving coverage across different media segments. Ability to exercise strong judgement, possess good problem-solving and crisis management. skills, and ability to collaborate with functional teams in a dynamic environment. Demonstrated experience providing counsel to and collaborating closely with senior management and business functions to achieve the effective implementation of PR campaigns, driving brand awareness and reputation management. Agency experience is a plus. A concise and clear communicator with written and oral communication skills in English; additional languages are a plus.

Responsibilities

Develop and implement foodpanda Malaysia’s public relations strategy while managing the brand's reputation. Build relationships with key media and lead proactive storytelling and crisis communication efforts.