COMPANY DESCRIPTION

UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca

JOB DESCRIPTION

Union: Non-Union
Number of Vacancies: 1
Site: Princess Margaret Cancer Centre
Department: Radiation Therapy
Reports to: Director
Hours: 37.5 hours per week
Status: Permanent Full Time
Closing Date: September 30, 2025
As an integral leadership member of the Radiation Medicine Program, the Manager, RT Strategic Operations provides exemplary leadership in the operational management of the Radiation Therapy department’s human and financial resources to facilitate precision medicine and personalized care for patients. The scope of this role includes assessing the program needs, developing operational strategies to satisfy them, leading the implementation and acquisition of appropriate infrastructure components, and assigning human resources.
Working together with the Manager, RT Professional Practice, this post holder develops, implements and manages short- and long-term plans which support and advance strategic priorities of the department, the Radiation Medicine Program, the Princess Margaret Cancer Center and the University Health Network.
In addition to operational management, this post holder is accountable to ensuring that care requirements are met with appropriate competence and delivery, resolves patient care issues, problems and concerns.

QUALIFICATIONS

• At minimum, completion of a masters degree in Radiation Therapy or recognized equivalent required.
• Current knowledge of technical advances in Radiation Therapy required.
• Current knowledge of regulatory legislation relating to Radiation Therapy required.
• At minimum Over 6 years up to and including 8 years practical and related experience and/or 2 years on-the-job training required.
• Seven (7) years Radiation Therapy experience required.
• Two (2) years supervisory experience required.
• Completion of a Basic Cardiac Life Support (B.C.L.S.) program required.
• Demonstrated organizational, management and leadership skills required. Demonstrated commitment to client based quality improvement required.
• Demonstrated current theoretical and clinical expertise with respect to Radiation Therapy practice required.
• Strong interpersonal and written/oral communication skills required.
• Computer experience required.
• Membership with the Canadian Association of Medical Radiation Technologists
• Registration with the College of Medical Radiation Technologists of Ontario

DUTIES

• Responsible for the management, operation, and organizational effectiveness of the Radiation Therapy Department, includes managing all aspects of human resources and financial resources together with developing, implementing and managing short and long-term strategic priorities and quality improvement initiatives.
• Maintains appropriate resources (human capital, equipment, supplies space, etc.) to ensure continuity of care is available, including off hours emergency care consistent with patient-centered care, as applicable.
• Cultivates a positive staff experience to provide and support the best possible patient experience and care. S/he ensures that care requirements are met with appropriate competence/care delivery on an ongoing basis.
• Maintains liaison with patients, family members and significant others, medical/clinical professionals, and outside agencies to resolve patient care issues, problems and concerns. Coordinates and/or collaborates with multi-disciplinary teams to ensure that continuity of and exemplary patient care is provided.
• Provides cross-coverage to the Manager, RT Professional Practice role.

PERFORMS PLANNING RESPONSIBILITIES

• Develops, implements, manages and reviews short and long-term plans which are in alignment with UHN’s goals and strategies.
• Prepares appropriate business plan documents in support of short- and long-term planning initiatives.
• Develops staff utilization plans to ensure adequate level/mix of human resources to execute plans and achieve required outcomes.
• Monitors changing priorities, trends, legislative requirements and/or other internal and external emerging issues and analyzes the potential impact on departmental goals, priorities and activities. Recommends and/or implements appropriate strategies to achieve desired results.
• Reviews/modifies existing and identifies/develops new short- and long-term plans for the department that are aligned and integrated with site and/or organizational goals and objectives. Prepares appropriate business plan documents in support of short- and long-term planning initiatives.
• Develops and implements the department’s annual operation and implementation plan, in collaboration with program and site management, and develops staff utilization plans to ensure appropriate workload measurements with adequate level and mix of human resources to execute plans and achieve required service/program outcomes.
• Monitors progress towards the achievement of goals at regular intervals and takes action, as required.
• Develops and implements day-to-day operating policies, systems and procedures for the department to ensure organizational effectiveness, as required; encourages and acts on staff suggestions for improvements as appropriate.
• Collaborates in the development of organizational policies and procedures as required.

PERFORMS QUALITY MANAGEMENT RESPONSIBILITIES

• Manages the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established UHN standards.
• Leads organizational strategies and initiatives, i.e. patient satisfaction, and manages the development and implementation of departmental quality improvement processes which are aligned with the program and/or UHN patient care standards and which enhance the patient experience, operational effectiveness and program efficiency.
• Collaborates with program leadership and Program or Corporate Quality Teams, as required, to ensure that an appropriate quality program, along with quality improvement indicators and measurement tools tailored to the department’s needs, is designed and implemented.
• Monitors quality improvement outcomes on a regular basis and collaborates with site management to develop action plans, as required, to address identified issues.
• Coaches staff, as required, to ensure that continuous quality improvement initiatives are incorporated in day-to-day activities; demonstrates the linkages between departmental quality initiatives, program and UHN strategic goals on an ongoing basis.
• Assists site management in ensuring ongoing Accreditation standards are met and reports are completed in a timely and accurate manner.

PERFORMS CORPORATE MANAGEMENT RESPONSIBILITIES THAT SUPPORT AND ADVANCE UHN’S GOALS

• Initiates and develops respectful and collaborative working relationships with peers and associates in other departments across the program and organization to foster a more productive and satisfying work environment and a higher quality healthcare experience and outcome for patients.
• Initiates and develops effective working relationships with external professional associations and peers in other health care institutions to keep up to date on current/emerging legislation, professional developments and education trends.
• Represents the department and/or program internally on site, UHN and Cancer Care Ontario committees, as required, in the external community at conferences, workshops, etc.
• Contributes to corporate efforts and initiatives, as appropriate, to enhance UHN’s mission, values and goals, including operational effectiveness and patient and staff satisfaction.