Key Responsibilities:

• Manage end-to-end import and export operations, including air, sea, and land shipments.
• Prepare, review, and verify shipping and customs documentation.
• Coordinate with freight forwarders, shipping lines, airlines, customs brokers, suppliers, and customers.
• Manage customs clearance processes and ensure timely release of shipments.
• Ensure compliance with applicable customs, trade, and regulatory requirements.
• Review commercial invoices, packing lists, certificates of origin, Bills of Lading, Air Waybills, and other shipping documents.
• Apply and correctly interpret Incoterms for international transactions.
• Monitor shipment schedules and proactively resolve delays, documentation issues, or clearance problems.
• Negotiate freight rates and service agreements with logistics providers.
• Monitor freight, customs, transportation, and related logistics costs.
• Maintain accurate import/expom lgtrt records and shipment documentation.
• Coordinate with procurement, finance, warehouse, sales, and operations teams.
• Manage duty, tax, and other applicable shipment-related requirements.
• Evaluate freight forwarders and logistics service providers based on cost, reliability, and performance.
• Prepare regular reports on shipments, costs, delays, clearance status, and logistics performance.
• Identify opportunities to reduce logistics costs and improve lead times.
• Maintain strong controls to prevent penalties, demurrage, detention, documentation errors, and unnecessary storage charges.
• Lead and support the import/export or logistics team where applicable.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain Management, International Business, Business Administration, or a related discipline preferred.
• Proven experience in Import & Export, International Logistics, Freight Forwarding, or Supply Chain Operations.
• Previous experience at managerial or senior supervisory level preferred.
• Strong knowledge of customs clearance and international trade procedures.
• Excellent understanding of Incoterms 2020.
• Strong knowledge of sea freight, air freight, and land transportation.
• Practical experience handling shipping documentation.
• Experience coordinating with customs brokers, freight forwarders, shipping lines, and government/regulatory authorities.
• Strong freight negotiation and cost-control skills.
• Good knowledge of shipment tracking and logistics reporting.
• Strong problem-solving and decision-making abilities.
• Excellent communication, negotiation, and stakeholder-management skills.
• Strong attention to detail and documentation accuracy.
• Proficiency in Microsoft Excel and relevant ERP/logistics systems is preferred.
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