Manager, Recovery Officer, Credit Business Banking at United Overseas Bank Limited Co

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Non-Performing Loans, Negotiation Skills, Litigation Knowledge, Agency Management, Collection Knowledge, Restructuring Experience, Communication Skills, Interpersonal Skills, Self-Motivated, Team Player, Financial Analytics, Legal Processes, Customer Dispute Management, Auction Management, Bankruptcy Management, Settlement Arrangements

Industry

Banking

Description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Objective: The BE Recovery Officer's primary objective is to manage and resolve Non-Performing Loan (NPL) accounts that have been transitioned from FE Collection Officer. The main focus will be on effectively handling these accounts to achieve resolution and recovery. This role requires a strategic approach to collections, strong negotiation skills, good litigation knowledge, equipped agency management skillsets and a commitment to achieving timely and effective resolutions. The BE Recovery Officer will work closely with other departments to ensure comprehensive account management and recovery strategies. Responsibilities: Perform collection and recovery activities for assigned portfolios (Unsecured and Secured). Review entire NPL accounts and issue instruction to lawyers to commence legal actions Assess reasons for non-payment and propose solutions. Negotiate repayment and settlement arrangements with borrowers/keyman/guarantor. Propose Reschedule and Restructure (R&R) plans for Non-Performing Loan (NPL) debtors based on financial analytics, business conditions, collateral conditions, and compliance, for authorization according to CDL. Work closely with solicitors to by initiating legal actions. Liaise with auctioneer for auction matters To attend contested case initiated by borrowers Work closely with AKPK on SDRS enrolment and initiate instruction to WLOC for system maintenance upon SDRS program approved Follow up on recovery actions with solicitors and provide feedback. Prepare and submit government guarantee termination memos/action plans (where applicable) with regards to their BE customers Prepare documents for legal processes. To initiate instruction to WLOC for system maintenance upon SDRS program approved Liaise closely with Jabatan Insolvensi Malaysia (JIM) to manage bankrupt/wound up matters (POD, dividend payment arrangement & etc) Manage customer disputes/feedback professionally and timely. Job Requirements: Possess a degree At least 5 years of relevant working experience (Collection related) Possess with managing restructuring and reschedule of loan experience Possess both collection knowledge Possess minimally Unsecured recovery knowledge Possess relevant litigation knowledge in recovery Possess Outsource Collection Agency management experience Good communication and interpersonal skills Self-motivated, team player with the ability to work independently under tight timelines High level of accuracy and ability to work under pressure Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site

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Responsibilities

The BE Recovery Officer is responsible for managing and resolving Non-Performing Loan accounts, focusing on effective collections and recovery strategies. This includes negotiating repayment arrangements, proposing restructuring plans, and liaising with legal and auction professionals.