HI THERE! THANKS FOR STOPPING BY

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Manager, Revenue Operations (Customers) to join our Revenue Operations team in Montreal.
The Revenue Operations team is central to the success of our go-to-market functions. As the Manager of Revenue Operations for the Customer business unit, you will build and lead a high-performing RevOps team in your region, establishing a best-in-class revenue operations function. Your expertise will guide GTM teams in strategic planning, insightful reporting, and performance optimization, helping drive alignment and efficiency across departments.
In this role, you will own the development, monitoring, and refinement of key performance indicators (KPIs) across the entire customer journey to ensure measurable success at every stage. Partnering closely with Finance and GTM leadership, you’ll play a critical role in developing investment cases to enhance team productivity and efficiency. This is a strategic, high-impact position where you will contribute directly to business growth by optimizing processes, establishing robust reporting frameworks, and ensuring data-driven decisions across the organization.

WHO YOU ARE:

• Exceptional Analytical Skills: A keen ability to analyze complex data sets and derive actionable insights that will guide GTM strategies and optimize performance metrics across all customer journey stages.
• Strong Communication and Relationship-Building Abilities: Excellent communication skills to build and maintain relationships with stakeholders at all levels, especially in a cross-functional, hybrid, and rapidly evolving environment.
• Strategic Thinking and Problem-Solving: The capacity to think big-picture while managing details, with an eye for process improvement and alignment to organizational goals.
• Self-Starter with a Results-Driven Mindset: A proactive and resourceful attitude, with a drive for achieving tangible results and measurable impact on revenue performance.
• Change Management and Influence Skills: The ability to drive organizational change, fostering buy-in across teams, and promoting a culture of continuous improvement and feedback.
• Adaptability and Curiosity: A naturally curious, flexible approach to navigating complex and dynamic challenges, always seeking to learn and innovate in response to evolving business needs.
• Leadership and Team Development: Experience in building and developing a high-performing team that aligns with company values and supports GTM goals, with a commitment to fostering a culture of accountability and growth.
  We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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WHAT YOU’LL BE DOING:

As the Manager of Revenue Operations, you will lead the RevOps function to drive operational excellence and support profitable revenue growth strategies. Working closely with senior leadership, you’ll develop and execute strategic initiatives aligned with our company OKRs to help achieve revenue and profitability targets.

IN ADDITION TO THESE CORE RESPONSIBILITIES, YOU WILL:

• Build and develop the Revenue Operations team as a strategic partner for the Head of RevOps, fostering a culture of high performance that aligns with Lightspeed’s values.
• Collaborate with cross-functional leaders in Enablement, Product, and Sales to ensure the strategy is aligned with global priorities and product roadmaps.