WHAT YOU’LL BRING

We’re looking for a candidate who combines technical depth, commercial practicality and strong stakeholder influencing skills:

• Proven experience at a manager level in operational risk and compliance within financial services.
• Strong communication and advisory skills, with the ability to influence and collaborate across business units and senior stakeholders
• Resilience, adaptability, and the ability to navigate complex stakeholder dynamics are key to success in this role.
• Tertiary qualifications in risk, business, or related disciplines and professional certifications are advantageous.

DAY TO DAY RESPONSIBILITIES

Regulatory and Policy Change

• Lead the engagement with central teams to interpret and assess the impact of regulatory and policy changes to RO.
• Co-ordinate and implement the changes in RO to ensure compliance.

Operational Risk & Compliance

• Design, implement, and assess controls aligned to operational and compliance risk frameworks.
• Drive control uplift initiatives and support control assurance activities and maintain compliance arrangements and obligations, ensuring adherence to Policies, procedures, laws, regulations, and industry codes.
• Lead structured root cause analysis and resolution planning for incidents and issues.
• Complete Risk and Control Self Assessments (RCSA’s) and Compliance Self Assessments (CSA’s).

Risk Advisory & Change Management

• Lead and own risk assessments for business and Product change initiatives under the Change Management Risk Standard (CMRS).
• Advise on emerging risks and control implications, ensuring risk mitigations are embedded early and influence cross-functional stakeholders (Product, Tech, Delivery) with clear, actionable risk advice.
• Perform and lead proactive risk identification initiatives, such as risk deep dives.

Governance & Reporting

• Draft reports and deliver insights through dashboards and trend analysis to inform senior stakeholders and governance forums such as NFRC.
• Enhance data quality across systems and support external assurance activities (Line 2 reviews, audits).