OVERVIEW

The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles.

POSITION SUMMARY

The Manager, Safety and Security is responsible for assisting in the creation, development, and implementation of a comprehensive customer and event safety program for BMO Stadium This position will oversee the day-to-day operation of the Safety and Security department to ensure all LAFC facilities are consistently providing the soundest and best customer service experience. The Manager of Safety and Security is intricately involved in creating, updating, and delivering annual safety training to part time and full-time employees for the Club.

QUALIFICATIONS

• Degree from an accredited College/University in Business Administration, Criminal Justice or related field, or equivalent experience in similar role required.
• 5+ years of security management experience in a high-profile sports and entertainment venue required.
• Minimum of 2 years of experience working with local law enforcement, federal law enforcement and Homeland Security required.
• Must have previous experience managing staffing for major events (attendance over 20,000), and developing and executing emergency evacuation plans for staff and guests.
• Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms.
• Ability to lift and/or move up to 50 pounds, unassisted.
• Ability to operate effectively in a dynamic working environment while multi-tasking.
• Ability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or difficult situations.
• Ability to communicate effectively and efficiently both oral and written.
• Working knowledge of Microsoft Office Suite programs (Excel, Word, Power Point, One Note, and Outlook).
• Flexible schedule with the ability to work nights, weekends, and holidays required.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa

• In coordination with the department director, oversee all aspects of the Safety and Security department including but not limited to; development of comprehensive building operations and event security protocols, recruitment and hiring, training and retention, shift schedules, daily venue activity schedule, video surveillance system, and incident report/documentation.
• Oversee a 24-hour security operation for the BMO Stadium and LAFC Performance Center during both event and non-event hours of operation.
• Collaborate with local, state, and federal emergency services personnel such as Police, Fire, EMT’s, FBI, and Homeland Security as it relates to standard practices and emergency evacuation procedures.
• Oversees adherence to the Security Department’s annual budget through efficient operations and strategic thinking.
• Develop and distribute staffing estimates and invoicing for all public and private events and execute accordingly.
• Responsible for assuring guest safety by developing, maintaining and delivering current knowledge of safety and evacuation procedures to all stadium employees.
• Assist in creating and executing the facility’s command center operation plan for event and non-event days.
• Develop and deliver written documentation pertaining to safety and security plans for all events at BMO Stadium, as well as the normal day to day operations of the facility.
• Remain up to date on issues regarding changes to technology and laws, ordinances, rules and/or procedures affecting the safety/security industry to ensure compliance and the well-being of staff, guests, and attendees.
• Develop and provide updates to the Public Safety Policy Manual.
• Ensure initiatives and programs are consistent across the Security and Safety department and interface with other departments to deliver the BEST customer service in the industry.
• Respond to all escalated issues or emergency situations appropriately and in a timely manner.
• Implement and enforce a credential program and electronic access control system for staff, including employee badge and key card systems throughout the stadium and training facility.
• Actively seek creative and cost-effective solutions in the company’s overall operation as it relates to safety and security.
• Identify division specific security goals, objectives, and metrics consistent with company strategic plan.
• Manage and oversee the on-site incident reporting system and storage of all after-action reports for all event and non-event related incidents.
• Develop and execute an inventory, storage, and issuance program for key venue assets.
• Production, inventory, and distribution of all credentials and wristbands for venue access for all events.
• Other duties as assigned by Supervisor/Management.