Manager, Sales and Operations (Catapult) at CAPITALAND DIGITAL HOLDINGS PTE LTD

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Business Development, Client Relationship Management, Negotiation, Communication, Presentation, CRM Software, Organizational Skills, Time Management, Problem Solving, Hospitality Industry Knowledge, Market Intelligence, Event Planning, Customer Satisfaction, Networking, Flexibility

Industry

Real Estate

Description

About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description CATAPULT by CapitaLand is seeking a results-oriented and highly motivated Sales and Operations Manager to drive revenue growth by identifying, securing, and nurturing business opportunities within the events, hospitality or MICE sector. The ideal candidate will have a proven track record of exceeding sales targets, building lasting client relationships, and a deep understanding of the events and hospitality landscape. You will be responsible for managing the entire sales cycle, from lead generation and client consultation to contract negotiation and post-event follow-up. Key Responsibilities 1. Revenue Generation and Business Development Develop and execute strategic sales plans to achieve and exceed individual and team revenue targets Identify, research, and prospect new business opportunities, focusing on high-value corporate clients, event planners, and key decision-makers Build a robust sales pipeline by actively pursuing leads through networking, cold outreach, and attending industry events and trade shows Craft and deliver compelling, customized sales proposals and presentations that highlight our unique offerings and value proposition Negotiate contracts and finalize agreements to secure bookings for events, group business, or other hospitality services 2. Account and Relationship Management Serve as the primary point of contact for clients, from the initial inquiry through the successful execution of their event Actively manage a portfolio of existing accounts to drive repeat business, up-selling, and cross-selling opportunities Build and maintain strong, long-lasting relationships with clients, vendors, and industry partners to expand the company's network Ensure a high level of customer satisfaction by addressing inquiries, resolving issues promptly, and acting as a trusted business advisor 3. Strategy and Market Intelligence Collaborate with the marketing team to develop and execute targeted promotional campaigns and packages to attract new business Stay up-to-date on industry trends, competitor activities, and market conditions to inform business strategy and maintain a competitive edge Provide regular and accurate sales forecasts, activity reports, and performance data to Head of Business Operations Work closely with operations, catering, and other internal teams to ensure seamless event execution and exceptional customer experience Qualifications and Skills Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred Minimum of 3-5 years of experience in sales or business development within the events, hospitality, or hotel industry Proven track record of meeting or exceeding sales targets and driving revenue growth Strong network of contacts within the [local/corporate/events] market Excellent communication, presentation, and negotiation skills Proficiency in CRM software (e.g., Dynamics CRM) Outstanding organizational and time-management skills with meticulous attention to detail A proactive, creative, and resilient mindset with a passion for the events and hospitality industry Flexibility to work evenings and weekends as required by event schedules Work well under pressure, with a high degree of dependability, adaptability, and flexibility Agile team player with the ability to work independently in a start-up-like environment, solution-orientated (enjoys creative problem solving) with passion and curiosity for learning, good initiative and a sense of humor! Benefits Flexible benefits with comprehensive medical coverage for self and family Training and development opportunities Subsidised rates at Ascott serviced residences- Strong advocate of staff volunteerism Wellness programmes Closing Statement: At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality. Only shortlisted candidates will be notified. Here at CapitaLand Development, we envision ourselves in becoming a leading global enterprise that enriches people and communities through high-quality real estate products and services. We seek to hire and groom talents who share our passion. CapitaLand Development (CLD) is the development arm of CapitaLand Group, with a portfolio worth S$21.3 billion as at 30 June 2025. Focusing on its core markets of Singapore, China and Vietnam, CLD’s well-established real estate development capabilities span across various asset classes, including integrated developments, retail, office, lodging, residential, business parks, industrial, logistics and data centres. Its strong expertise in master planning, land development and project execution has won numerous accolades including the Building and Construction Authority Quality Excellence Award and FIABCI Prix d’Excellence Award. CLD aspires to be a developer of choice that goes beyond real estate development to enrich lives and uplift communities. It is committed to continue creating quality spaces for work, live and play in the communities in which it operates, through sustainable and innovative solutions. In 2025, CapitaLand Group celebrates 25 years of excellence in real estate and continues to innovate and shape the industry. As part of CapitaLand Group, CLD places sustainability at the core of what it does. As a responsible real estate company, CLD complements CapitaLand’s businesses through its contributions to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.

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Responsibilities

The Sales and Operations Manager will drive revenue growth by identifying and nurturing business opportunities within the events and hospitality sector. Responsibilities include managing the entire sales cycle, from lead generation to post-event follow-up.