Manager, Sales Engineering - Mid-Market

at  Samsara

WHO WE ARE

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

FLEXIBLE WORKING

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

ABOUT THE ROLE:

Samsara is seeking an experienced and results-oriented Sales Engineering Manager focused on our Mainland Mid-market business. You should have experience managing and growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers.
This role located in the UK or Midland (France, Germany, Netherlands)
For a little more about our Sales Engineering team, please see the following video: Sales Engineering at Samsara

IN THIS ROLE, YOU WILL:

• Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
• Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
• Work with Account Executives and Inside Sales Managers on account planning, strategy and sales call activity
• Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
• Participate in customer / prospect calls as a trusted advisor
• Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
• Champion, role model, and embed Samsara’s cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices

MINIMUM REQUIREMENTS FOR THE ROLE:

• B.S. degree in Computer Science or similar
• 2+ years of sales engineering management experience
• Experience with Software Product sales; Infrastructure, SaaS
• Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
• Strong technical and business acumen
• Excellent communication, customer service, and interpersonal skills
• Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization
• Demonstrated leadership, creativity, and problem solving abilities
• Excellent presentation and organizational skills
• Ability to work in a fast paced dynamic environment
• Ability to travel as needed