Introduction:
JOIN US! We seek a Sales Operations Manager to join our SymphonyAI Media team, based in London.
As a key member of the SymphonyAI Media team, you will be responsible for optimizing our sales processes, enhancing Salesforce CRM functionality, and supporting strategic business initiatives. Your role will be pivotal in driving sales efficiency, improving data-driven decision-making, and aligning sales and marketing efforts to maximize business growth.
Job Description:

REQUIREMENTS/QUALIFICATIONS

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in sales operations and enablement, including relevant management experience.
• Comprehensive understanding of sales processes and methodologies.
• Experience with Salesforce CRM and other sales enablement platforms.
• Strong organizational and project management skills.

• Oversee the configuration and effective use of Salesforce CRM, ensuring accurate forecasting, dashboard functionality, and support for sales strategies.
• Evaluate and continuously improve the sales team’s effectiveness, identifying growth opportunities and implementing improvement tactics.
• Collaborate on the development, maintenance, and delivery of metrics, reports, analyses, and dashboards to inform business decisions.
• Work closely with marketing to process and analyze data, measure program effectiveness, and adjust strategies to maximize ROI.
• Manage projects aimed at improving sales and marketing processes, and develop sales tools to enhance account pursuit and communication efforts.