MODERN HEALTH

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

More about our culture and what you can expect when you join the team:

• “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
• We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
• We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
• We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
• We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.

Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about a role, we’d love to hear from you!

THE ROLE

We are seeking a Manager, Sales Operations to directly support our Sales and Partnerships teams and help drive the success of our new business go-to-market (GTM) efforts. This highly visible individual contributor role is responsible for leading critical operational functions including forecasting, planning, compensation, sales process optimization, and pipeline analytics. While this is currently an individual contributor role, it is positioned for future growth. As the company scales, this role may evolve to include leadership responsibilities and direct reports.
The ideal candidate is a strategic thinker with strong tactical execution skills who thrives in a fast-paced environment. You will collaborate closely with Sales, Partnerships, Sales Development, and cross-functional teams to ensure the effectiveness and efficiency of our GTM organization. This is a high-impact role with the potential to expand into a team leadership position as the business scales.
Success in this role looks like increased sales win rates through operational rigor and sales process improvement, high forecast accuracy enabling predictable revenue delivery and leadership confidence, seamless execution of planning and compensation processes, resulting in clear goals, effective incentive structures, and operational alignment, and strong cross-functional enablement and coordination that helps Sales and Partner teams hit their targets consistently.
This position is not eligible to be performed in Hawaii.

WHAT YOU’LL DO

• Lead Sales Operations for New Business: Serve as the primary operations partner for Sales and Partnerships, ensuring smooth day-to-day execution
• Forecasting: Manage and run weekly forecasts for Sales Managers and executive leadership, ensuring high accuracy and consistency
• Pipeline Analytics: Analyze sales pipeline trends to identify risks, opportunities, and areas of improvement across the funnel
• Annual Planning: Drive the annual planning process for new business goals including revenue, headcount, and productivity metrics
• Rules of Engagement: Own and manage the Rules of Engagement across Sales and Partnerships, resolving conflicts and ensuring alignment
• Compensation & Quotas: Support the design, implementation, and administration of sales compensation plans, quota setting, and payout processes
• Sales Tech Stack: Partner closely with RevOps and IT to evolve our GTM technology stack, including the adoption of AI-powered tools and automation solutions
• Salesforce Administration: Support sales force administration efforts and act as a key point of contact for tooling and process needs
• Cross-functional Collaboration: Collaborate across functions to support initiatives in Marketing, Finance, Product, and Customer Success
• Project Management: Lead and execute high-impact projects from inception through completion, with strong prioritization and organizational discipline
• Strategic & Tactical Balance: Act as a strategic advisor while rolling up your sleeves to execute and operationalize quickly

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.

• Zone 1: San Francisco Bay Area and New York City Metro
• Zone 2: All other California locations and Seattle, WA
• Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,TX, CT, IL, MA, NH, NJ, OR, RI, VT
• Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, W