JOIN US AS A MANAGER, SALES ORDER MANAGEMENT - APAC!

Are you ready to make a significant impact in an innovative environment? At ORBCOMM, we’re seeking a Manager, Sales Order Management – APAC to lead the end-to-end order lifecycle across our APAC operations. This is an exciting opportunity for a results-driven professional who thrives on driving operational excellence, leading teams, and collaborating across regions to ensure customer satisfaction.

ABOUT US:

At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com!

READY TO JOIN US?

We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.
We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.
At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

• Work closely with the Regional Sales team on order book management to forecast and achieve monthly hardware (HW) revenue goals.
• Oversee daily order processing activities, ensuring all customer orders are accurately entered, validated, and fulfilled within established timelines.
• Monitor and improve order management KPIs—including order book accuracy, backlog levels, and order holds—by collaborating with the Central Order Management team (HYD) to maintain clean and accurate order entry.
• Serve as a point of escalation for order issues, working to resolve discrepancies, delays, and errors.
• Partner with Sales, Finance, Supply Chain, and IT to streamline order-to-ship processes.
• Ensure compliance with contractual obligations, pricing guidelines, product configurations, and internal controls.
• Drive continuous improvement initiatives to enhance order management systems, processes, and customer experience.
• Prepare and present regular reports to leadership on order metrics, trends, and team performance.
• Ensure alignment with company policies, export regulations, and trade compliance standards.