Manager, Sales & Services

at  Valmet Inc

Do you have a passion for providing customers with solutions?
In this position, you play a key role in building and maintaining solid working relationships with our key customers. The goal is to clearly understand the needs and concerns of customers and how Valmet can partner with them to ensure the right automation solutions at the right time. This requires a firm grasp of the sales process and a willingness to work cooperatively with our key customers, and also internally with our experts, to ensure the highest levels of service. In this challenging role you have the responsibility for selling/closing contracts for new automation systems (DCS, QCS, Analyzers/measurements) investment projects, upgrades, rebuilds within your specified territory & customer base.

REQUIREMENTS

• Bachelor’s or Master’s Degree
• 10+ years of experience in working with pulp & paper industry
• Proven ability in creating & selling profitable solutions, including achieving results in high pressure situations
• Good experience and knowledge on commercial terms / contracts is a plus
• Good interpersonal skills, leadership capability to lead and work in a (virtual) team even in multicultural / matrixed organization
• Good communication skills in English, as well as presentation and facilitation skills
• Willingness and ability to travel

• Responsible for promoting and selling Valmet automation solution within assigned territory and customer base
• Visit customers proactively to identify customer needs, generate leads and close the deals
• Stay actively involved with assigned region to fully understand and analyze the market for growth
• Prepare technical proposals, solutions to customers together with support from global / area / country organization
• Organize/prepare quotations to customers in close cooperation with global / area / country organization
• Regularly provide updates on sales, projections, bookings, proposal activities, costs and other related customer activities.
• Support delivery cases and customer claim handling
• Ensure best customer satisfactions towards Valmet offering and services
• Ensure Valmet’s core commitments to customers are fulfilled towards customers