Manager, Sales Support - Priceless Platform APEEMEA at Mastercard

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Facing, Project Management, Sales Support, API Solutions, B2B2C Marketing, Collaboration, Creative Problem Solving, Communication, Presentation Skills, Financial Acumen, Detail Oriented, Self-Directed, Service Oriented, Team Player, Upsell Opportunities, Customer Success

Industry

IT Services and IT Consulting

Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Sales Support - Priceless Platform APEEMEA The Priceless.com B2B2C Business Development Manager will be a key driver in supporting Director to scale Priceless Platform to achieve regional revenue objectives. This position will focus on supporting the sales process for the Priceless platform across divisions in respective region, with a strong focus on API solutions and new functionalities. Key responsibilities include: • Act as client facing account manager and project manager for various customers in Asia Pacific (AP) and Eastern Europe/Middle East and Africa (EEMEA) • End-to-end sales support, from preparing customer meetings to contract drafting and approval processes (coordination with account teams, local marketing, local counsel, privacy counsel and D&S) at both local and regional levels to address the 100+ open customer opportunities in the region (supporting customer RFPs, DMOs, fintechs, issuers, merchants, one to many) and growing with our expansion of partnerships delivering on new affluent product CVP, including supporting the launch of Live Nation into new markets (and across EEMEA), Dining partnerships and others. • Support tracking projects and preparing for regional pipeline meetings. • Refining and localizing B2B2C marketing and sales materials to facilitate discussions re: priceless platform integration opportunities – in alignment with Loyalty Sales and Marketing Services o Strategic positioning of Priceless and content/experiences/sponsorships for issuers, merchants, and government institutions, tailoring the approach case by case • Collaborating with various global, region and local teams across Asia Pacific and EEMEA to define the integration model, explore content opportunities and support development of content plans for customer • Ensure a 360-degree project vision, incorporating various marketing activities and engagement capabilities to strengthen the overall proposition (expand Pay & Get, expand monetization of Sponsorships – ie: Gaming, F1 and others) • Identify upsell / cross-sell opportunities for additional products, services, content • Partner with Customer Success to support case studies and best practices that can be shared across markets and with customers. This role requires a flexible, strategic, assertive and collaborative manager with a hands-on approach, supporting seamless alignment across Sales, Marketing, and Business Development efforts. All About You: • BA or equivalent education • 8 – 10 years previous experience working in client-facing roles bringing solutions and projects to fruition • Passion for helping customers and ensuring their success • Ability to understand and relate to customer needs and concerns • Comfortable working in a fast-paced environment with highly functioning team (dispersed globally), adjusting to changing priorities • Creative problem-solving skills to leverage new ideas for customer engagement • Extensive experience working with internal colleagues across functions and job families • Storytelling skills to make customer success stories more impactful • Demonstrated success building relationships and delivering results with global, multi-cultural or remote project teams • Self-directed, well organized, and extremely detail oriented • Strong communication skills, both verbal and written • Strong presentation skills to internal and external stakeholders • Service-oriented and proactive • Strong project management skills with the ability to handle numerous high priority items with tight deadlines • Strong financial acumen • Willingness and ability to learn and take on challenging opportunities with a self-starter mindset. • Creative problem solver and able to drive a project from inception to launch. • Team player with willingness and ability to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team • Willing to travel (10% of the time) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Responsibilities

The Manager, Sales Support will support the Director in scaling the Priceless Platform to achieve regional revenue objectives, focusing on sales processes and customer engagement. Key tasks include managing client relationships, coordinating sales support activities, and refining marketing materials for the platform.