JOB DESCRIPTION:
Location: 2855 Auto Mall Parkway, Fairfield, CA 94533
As a Sales Manager with VW of Fairfield, you will not only lead an individual team but contribute to the leadership team at large, ensuring profitability of the organization through your individual contribution and leadership teamwork.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The successful candidate will do the following:
- Forecast goals and objectives for the department and strive to meet them.
- Prepare and administer an annual operating budget for the new vehicle sales department with assistance from the Dealer and GSM.
- Attend manager meetings
- Assist the General Sales Manager in forecasting controllable expense elements for the new-vehicle department.
- Understand and comply with federal, state, and local regulations that affect new-vehicle sales.
- Hire, train, motivate, counsel, and monitor the performance of all new-vehicle sales employees.
- Oversee the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
- Communicate with new-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.
- Guide all salespeople in setting their objectives on a short and long-range basis, review team performance
JOB REQUIRED SKILLS AND KNOWLEDGE
- Excellent communication skills are required.
- Must be self-motivated with an ability to manage and organize time and activities.
- Must maintain a professional appearance and follow brand dress code.
- Ability to adapt and support new processes and changes to help in employee and customer satisfaction.
- The self-concept of a professional should be coupled with concern for quality service and customer satisfaction.
- Demonstrate high character and achieve high results.
- Excellent process orientation and extremely accountable for self and sales operations.
- Possess outstanding work ethic.
- Superior customer service skills.
- Maintain effective team member relations.
- Ability to maintain emotional control in stressful situations.
- Able to use/learn to use: dealer DMS system, Microsoft Office Products, Google Suite and other software products as required.
EDUCATION, EXPERIENCE AND CERTIFICATION
- High School Diploma or equivalent work experience.
- 1-3 years of Volkswagen experience is preferred.
- 2-3 years of Sales Management experience
- Finance experience preferred
- One price experience preferred
- The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
- Must possess and maintain a valid driver’s license.
- Must possess and maintain an acceptable Motor Vehicle Record (MVR).
- Ability to drive manual transmission vehicles.
- Must hold a current State sales license or have the ability to obtain a sales license as required by the State.
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