Manager, Scheduling (Remote) at ACCESS TELECARE

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Provider Scheduling, Workforce Management, Team Leadership, Physician Scheduling, APP Scheduling, Capacity Planning, Performance Management, Data Analysis, Project Management, Communication, Process Improvement, Telemedicine, Microsoft Excel, Microsoft PowerPoint, Microsoft Word

Industry

Hospitals and Health Care

Description

Provider Scheduling Optimization | Increase Access to Healthcare | Fully Remote Access TeleCare is transforming healthcare delivery through telemedicine — and we’re growing! Our technology platform, Telemed IQ, empowers hospitals and health systems to deliver life-saving care in real time across every major specialty. We are seeking an experience, strategic, results-driven Provider Scheduling Manager who thrives in fast-paced environments and wants to make an impact in healthcare. The Opportunity We are looking for a dynamic and strategic Scheduling Manager to support and lead the scheduling team. This role will be responsible for the management, development, and implementation of physician and Advanced Practice Provider (APP) schedules in accordance with defined metrics and operational goals. The Scheduling Manager also provides input to internal teams such as Sales, Client Engagement and Practice Management capacity planning. What You’ll Do * Lead a team to generate and post Physician and APP schedules on a monthly basis across all sites of care (e.g., Emergency Department (ED), Consult-Liaison (CL), Home, Hospitals, Units, Long Term Care (LTC), Clinics, etc.), utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters * Lead team in identifying and executing opportunities through enhanced scheduling to improve clinical quality (response times, gaps) and/or reduce costs * Ensure ongoing maintenance of real-time schedule changes * Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing and future state licensure/privileges * Create summaries of coverage progress and remaining deficiencies * Compile capacity/coverage needs by site of care, by physician group, or other criteria to include a summary of progress * Handle escalated physician outreach to resolve capacity and/or coverage needs and coordinate with clinical leadership as needed * Compile reports from various data sources as needed by leadership * Share feedback on scheduling tool with technology leadership to drive continued improvements * Collaborate with scheduling leaders across other service lines to share and incorporate best practices * Coach and mentor direct reports, providing a strong employee experience * Provides direct supervision of staff, including assignment of work tasks, coaching and general performance management * Coaches, develops and mentors direct reports with an emphasis on building career paths for professional growth * Administers progressive discipline, including corrective action when necessary, to ensure high levels of job performance and compliance with company policy * Conducts formal performance appraisals for all direct reports and develops action plans for continued development and performance improvement * Manages payroll activities for direct reports to include timekeeping, approval for time off requests, and other administrative functions * Other duties as assigned What You’ll Bring * Bachelor’s degree in a related field * At least 5 years of relevant work experience, including at least 3 years’ physician scheduling or workforce management related experience * Prior management experience preferred * Highly effective communication skills (written and oral) * Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates * Ability to multitask and prioritize tasks * Understanding of provider scheduling * Able to act decisively and maintain discretion * Detail oriented * Ability to collaborate across multiple cross-functional teams * Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills * Ability to thrive in a high-growth, 100% remote organization. Why Join Access TeleCare? * 100% Remote work with national impact and executive visibility. * Comprehensive health, dental, vision, life, and 401(k) benefits. * Flexible vacation and wellness days — we value performance and balance. * Lead a core business function at the forefront of healthcare innovation. * Collaborative culture built on ownership, transparency, and results. Ready to Own Something That Matters? If you’re a data-driven leader who thrives on challenge, accountability, and impact — and you’re ready to take full ownership of a business-critical operation — we want to talk to you. Access TeleCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by law.

Responsibilities

This role leads a team responsible for generating and posting monthly Physician and APP schedules across various care sites to maximize efficiency and meet operational goals. The manager also identifies opportunities for cost reduction and clinical quality improvement through enhanced scheduling practices.