WHO WE ARE

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

FLEXIBLE WORKING

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

ABOUT THE ROLE:

As the Security Operations Manager, you will lead and grow our global Security Operations team, ensuring security alerts and reports are acknowledged, triaged, and resolved in accordance with our SLAs. You will act as the Incident Commander during high-severity incidents, demonstrating decisive leadership to mitigate risks and guide the team through security challenges efficiently.
Your responsibilities will include refining and implementing security processes, overseeing a team of engineers, and collaborating with key stakeholders to enhance Samsara’s security posture. You will review alert quality and incident response actions, delegate cases and engineering projects to ensure balanced workloads, and develop insightful security metrics to drive continuous improvement.
Additionally, you will spearhead quarterly security initiatives aimed at strengthening our global security operations and ensuring year-over-year maturity. This role requires a collaborative, humble, and practical approach to security, working in close partnership with teams to build effective, low-friction security solutions.
This is a remote position open to candidates based in the United Kingdom.

IN THIS ROLE, YOU WILL:

• Oversee Security Operations & Incident Response – Manage daily security event monitoring, response, and escalation processes, ensuring timely and effective resolution while providing feedback on documented analysis.
• Develop & Track Security Metrics – Establish and maintain key performance indicators (KPIs) and metrics for monthly, quarterly, and annual reports, providing actionable insights into security operations performance.
• Enhance Security Capabilities & Technology – Lead the development, integration, and implementation of tools, services, and capabilities that improve security operations and incident response efficiency.
• Standardize Incident Response Processes – Define and refine common incident response procedures, ensuring a structured, repeatable, and efficient approach to handling security incidents.
• Advise on Security Strategy & Readiness – Provide leadership with recommendations on critical security capabilities needed to maintain a best-in-class incident response organization.
• Drive Incident Preparedness & Resilience – Conduct disaster recovery planning, lead tabletop exercises, and coordinate response efforts across teams to ensure organization-wide security readiness.
• Ensure Compliance & Risk Mitigation – Partner with teams across the organization to remediate security gaps, align with compliance requirements, and strengthen Samsara’s security posture.
• Deliver Clear & Actionable Security Guidance – Communicate security risks, incident updates, and response strategies effectively to technical and non-technical stakeholders.
• Shape Security Operations Strategy – Collaborate with security leadership to define the strategy, roadmap, objectives (OKRs), and key priorities that drive continuous improvement in global security operations.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

MINIMUM REQUIREMENTS FOR THE ROLE:

• 5+ years of relevant experience in security incident management and experience managing a security incident response team
• Deep understanding of security event triage, escalation, investigation, and resolution.
• Experience with alert triage, acting as an incident commander during security incident response and coordinating across teams to drive incidents to closure
• Excellent and concise verbal and written communication skills
• Strong problem-solving skills, adaptable, proactive, and willing to take ownership
• Demonstrated leadership skills with the capability to mentor and grow staff
• Experience with leading projects and identifying KPIs
• Ability to work flexible hours and be on call for potential security incidents