Manager / Senior Manager (Capabilities Development) at IRA Inland Revenue Authority of Singapore
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

03 Jul, 25

Salary

0.0

Posted On

03 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Value Propositions, Analytics, Milestones, Data Analytics, User Experience, Design

Industry

Information Technology/IT

Description

[What the role is]
This role is responsible for driving organisational effectiveness through strategic planning, communication and capability building initiatives, contributing to the building of a competent and resilient workforce that is aligned to IRAS’ strategic direction and the external landscape.
[What you will be working on]

CAPABILITIES DEVELOPMENT

  • Strategize and execute tactical organisation development plans to support the strategic workforce plan, integrating learning, career development and talent management strategies.
  • Actively measuring the business impact of people programs, practices, and processes and adjusting structures/ systems with agility to build people capabilities, and to retain and develop high-performing individuals for mission-critical or pivotal roles
  • Take an active role in helping employees develop meaningful careers during their tenure in the organisation.
  • Use learning analytics to understand, influence organization learning behavior and critical business metric and support the co-creation of learning and development strategies
    In addition to the functional responsibilities of the roles, you can also expect to be involved in the following areas of work:

USER EXPERIENCE & CONTINUOUS IMPROVEMENTS

  • Support line departments to achieve their objectives in their transformation journey
  • Be the voice of the stakeholders and provide regular feedback/ ideas to improve user experience and ensure consistent value propositions across multiple user-groups and contact channels
  • Identify opportunities and apply knowledge of relevant technologies (e.g. RPA, data analytics) or methodologies (e.g. BI & Design) in the form of projects/other interventions across branches/divisions to improve user experience or streamline processes
  • Participate and contribute in key activities and milestones in the implementation of digital/AI/data analytics projects
  • Plan continuous work improvement activities and performance improvement strategies

[What we are looking for]

  • Background in Human Resource or a related discipline, with prior experience in the role applied to
  • Excellent presentation, written and verbal communication skills
  • Self-motivated, resourceful, independent and a team player
  • Creative and willing to challenge status quo

Experience with analytics & digital tools would be an advantage

Responsibilities

Please refer the Job description for details

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