Manager/Senior Manager, Digital Platform Optimisation (PED) at Public Service Division

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, UX/UI Design, Website Development, Data Analysis, Product Management, Agile Methodologies, Programming Languages, Frontend Frameworks, User Research, Prototyping, UI Design, Web Analytics, SQL, Figma, Artificial Intelligence, Human-Centric Tools

Industry

IT Services and IT Consulting

Description

[What the role is] [What the role is] The candidate will contribute towards optimisation of the MySkillsFuture portal, a one-stop portal for Singaporeans to plan their lifelong learning journey, through data-driven insights and tech stack review. [What you will be working on] [What you will be working on] The candidate will be required to perform the following key tasks and any other tasks as assigned by his/her supervisor(s): Conduct in-depth analysis of user patterns, conversion funnels, and engagement metrics to track performance and identify areas for improvement Partner with development team to review front-end and back-end tech stack to ensure portal performance optimisation Propose recommendations for website feature and product enhancements, supported by UX assessment and user research/ testing Design prototypes and iterate ideas for UI design (wireframes, mock-ups) Work closely across teams with internal and external project managers [What we are looking for] [What we are looking for] Has at least 3 years of experience in business analysis, UX/UI design, and/or website development work Proficient in analysing qualitative and quantitative data to support decision-making and discover actionable insights Has experience managing a product in cross-functional agile teams, working with internal and external stakeholders to translate business objectives into actionable improvements Understands programming languages, and frontend frameworks and libraries to conduct website code review Able to apply appropriate human-centric tools and techniques to test and improve the product over time Motivated to constantly experiment with ideas for improvement while managing risks and mitigating the impact of change A team player who has an eye for detail and works well under pressure Knowledge of the following tools are a plus Web analytics tools such as Adobe Analytics, SQL for data querying UI design tools such as Figma Artificial intelligence tools for predictive modelling Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure. Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The candidate will contribute towards the optimisation of the MySkillsFuture portal through data-driven insights and tech stack review. Key tasks include conducting analysis of user patterns, partnering with the development team for tech stack reviews, and proposing recommendations for website enhancements.