Manager/ Senior Manager - Marketing Communications at Everise

Bonifacio, Misamis Occidental, Philippines -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing Communications, Brand Strategy, Social Media Analytics, Organizational Communications, Strategic Leadership, Content Development, Stakeholder Management, Data Literacy, Internal Communications, Campaign Management, Storytelling, Team Leadership

Industry

Outsourcing and Offshoring Consulting

Description

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Key Responsibilities: Strategic Leadership Develop and implement marketing communication strategies aligned with business objectives and brand positioning Serve as a brand steward, ensuring consistency across all channels and touchpoints Social Media and Data Insights Leverage social media analytics to inform campaigns, measure impact, and optimize engagement Identify emerging trends and platforms to keep the brand relevant and competitive Organizational and Cultural Communications Design communication frameworks that strengthen internal culture and employee engagement Partner with HR and leadership teams to align messaging with organizational values Creative and Analytical Execution Lead the creation of innovative campaigns that blend storytelling with data-driven insights Oversee content development across digital, print, and experiential platforms Team and Stakeholder Management Mentor and manage a communications team, fostering creativity and accountability Collaborate cross-functionally with HR, Operations, Talent Acquisition, Business Development, executive leadership, and other teams to ensure alignment Qualifications Proven expertise in social media data literacy, with the ability to interpret metrics and translate them into actionable strategies Strong background in culture and organizational communications, with experience in shaping internal and external narratives Demonstrated creative and analytical thinking skills, balancing innovation with measurable outcomes Track record as a brand strategist, with success in building and evolving brand identity Exceptional interpersonal skills, a people-oriented leader who thrives in collaborative environments Bachelor’s degree in Marketing, Communications, or related field; Master’s degree a plus 8+ years of progressive experience in marketing communications, with at least 3 years in a leadership role Protect yourself against job application fraud - https://bit.ly/46HnRdV If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. Companies rely on Everise, a leading customer experience firm, to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness! Learn more at www.weareeverise.com.

Responsibilities

Develop and implement marketing communication strategies to align brand positioning across all channels. Lead the creation of data-driven campaigns and manage internal cultural communications to strengthen employee engagement.