Manager/Senior Manager (Workfare Skills Support Level-Up) (LIMD) at Public Service Division

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Grant Management, Operational Process Design, Project Management, Data Analysis, Policy Development, Compliance Management, Stakeholder Engagement, System Implementation, Business Process Re-engineering, Digitisation, Service Management, Communication Skills, Reporting Skills, Organizational Skills, Multi-Agency Coordination, Design Thinking

Industry

IT Services and IT Consulting

Description

[What the role is] Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem. [What you will be working on] Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration. Responsibilities and Competencies: Operational Process Design and Implementation Design, develop, and implement effective operational processes relating to funding administration. Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation. Competencies: Process Design, Operational Efficiency, Digitisation Project Management and Technology Integration Lead project management efforts in the area of system development. Drive operations and technology integration initiatives to enhance operational efficiency. Competencies: Project Management, Technology Integration, Strategic Execution Policy Development and Compliance Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans. Build and continuously strengthen processes and operational policies to achieve high service standards. Competencies: Policy Development, Compliance Management, Process Improvement Stakeholder Engagement and Support Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration. Assist in the management of the outsourced service partner to maintain effective service delivery. Competencies: Stakeholder Engagement, Service Management, Communication Skills Data Analysis and Reporting Work with large datasets to perform data extraction, collation, tracking, and analyses. Draw insights from data analyses to facilitate funding administration, risk management, and process redesign. Collate data and statistics and prepare information for reporting purposes. Competencies: Data Analysis, Insight Generation, Reporting Skills Secretariat Responsibilities Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication. Competencies: Organizational Skills, Multi-Agency Coordination, Communication [What we are looking for] Possess the required competencies to execute the job duties proficiently Manager: 3 to 5 years of relevant work experience in grants, operations, project Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development. Good analytical and problem-solving skills. Proficiency in systems and design thinking methodologies. Ability to work independently, within a team, and across teams. Good interpersonal relationship skills and adaptability to a fast-paced work environment. Good verbal and written communication skills, including stakeholder management and presentation skills. Proficient in word processing, spreadsheet, and presentation applications. Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage. Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter. This is an individual contributor role. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The role involves reviewing and developing business processes to support incentive programs, including system implementation and operational process design. Additionally, the candidate will manage stakeholder engagement, perform data analysis for reporting, and handle secretariat responsibilities for workgroups.