PATIENT EXPERIENCE & SERVICE EXCELLENCE:

• Monitor and respond to patient satisfaction data and feedback.
• Address patient concerns or complaints in a timely and empathetic manner.
• Lead service initiatives to enhance patient comfort, education, and overall experience.
• Promote a patient-centered culture focused on safety, courtesy, and quality.

KNOWLEDGE, SKILLS, AND ABILITIES (REQUIRED):

• The ideal candidate brings a clinical background in radiology, strong leadership capabilities, and experience in managing operations across complex healthcare environments.

They demonstrate:

• Operational knowledge of imaging modalities and workflows.
• Proven success in leading teams and improving performance.
• Commitment to regulatory compliance, quality assurance, and patient-centered care.
• Effective communication, collaboration, and problem-solving skills.

PREFERRED QUALIFICATIONS:

• Education - Bachelor-s degree in related field Experience7 years minimum experience with at least 5 years in a management position
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  Additional Details:
  Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
  Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week’s advance notice is preferred