ABOUT THIS POSITION

We are looking for a Manager of Site Reliability Engineering (SRE) to lead reliability efforts for our Clearing House team—responsible for the systems that underpin secure, compliant, and high-volume transaction processing. This role is ideal for a leader who thrives in high-stakes environments and is passionate about building resilient systems that support mission-critical financial operations.

• Team Leadership & Development
• Lead and mentor a team of SREs focused on the Clearing House platform.
• Foster a culture of reliability, automation, and continuous learning.
• Collaborate with engineering, product, and compliance teams to align reliability goals with business and regulatory requirements.
• System Reliability & Performance
• Ensure the availability, performance, and scalability of Clearing House services.
• Define and implement SLIs/SLOs and manage error budgets to balance innovation and reliability.
• Drive improvements in observability, incident response, and root cause analysis.
• Operational Excellence
• Lead incident management and postmortem processes for production issues.
• Develop and maintain runbooks, playbooks, and automated recovery procedures.
• Monitor system health and proactively address reliability risks.
• Compliance & Risk Management
• Partner with InfoSec and Risk teams to ensure systems meet regulatory and audit requirements.
• Implement controls and monitoring to support data integrity and transactional accuracy.