Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Small Business Segment, Product Management, Asia Pacific
About Mastercard
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.
Overview
The Small Business Segment team drives opportunities within Asia Pacific to grow and defend our business in a profitable and sustainable manner. The role, based in Singapore, will be part of the Commercial and New Payments Flow team which is responsible for advancing Mastercard’s small business efforts in Asia Pacific, and reports to Vice President, Small Business Segment Product lead, Asia Pacific.
The individual will be responsible for supporting our overall strategy for the Small Business Segment, product development and management, analysis and reporting, and sharing best practices. This individual will be partnering with the Regional Small Business organization to deliver GDV, market share and revenue objectives for our key markets. The scope of this role includes
Role

The scope of this new role is to support the growth of our distribution for Mastercard solutions in the Small Business Segment through the following activities:

• Possess deep knowledge of payment market products and programs for the small business segment from both issuer and end-user client perspective.
• Develop strategy and recommend new, differentiated features and benefits to enhance sales and optimization strategy for existing and prospective Bank partners, 3rd party partners, Fintech partners and startup community in order to drive new business and incremental growth for Mastercard’s Small Business portfolio
• Possess strong understanding of virtual card technology and use cases
• Champion digital enablement (e.g. digital first, contactless, tokenization) within Small Business space and drive adoption with best-in-class customer experience
• Develop optimal business model and value proposition to enable Mastercard to capture new payment flows, drive revenue and market share growth.
• Engage customers/partners in strategic dialogue covering the full spectrum of Mastercard assets, capabilities, and solutions.
• Continuously explore new distribution opportunities with small business segment ecosystem players.
• Monitor the landscape of competitive products and industry trends via desktop research or primary research engagements, understand their implications on the Mastercard Small Business cards portfolio, and make necessary adjustments to our product suite.
• Effectively communicate launch of new products, services & platforms and/or enhancements to internal stakeholders and external customers through bulletin announcements, briefing sessions, PR, customer pitches, etc.

All About You

• Strong product management skills, with demonstrated ability to deliver impact and results
• Relevant industry experience preferred, such as payments, cards, financial services, fintech, start-up world etc.
• Track record of initiating new approaches to doing business and driving implementation to deliver tangible business results
• Strong team player with good communication, storytelling and presentation skills
• Strong research, analytical and technical skills
• Self-motivated and able to operate within a cross-functional team environment
• Skilled at management reporting and gathering insights from granular data to influence decision making
• Strong in Microsoft PowerPoint, Word and Excel
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in high pressure goal-oriented, and substantial revenue growth driven environment.
• Bachelor’s degree. MBA preferred.
• English is mandatory.
• Willingness to travel throughout the region.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

The scope of this new role is to support the growth of our distribution for Mastercard solutions in the Small Business Segment through the following activities:

• Possess deep knowledge of payment market products and programs for the small business segment from both issuer and end-user client perspective.
• Develop strategy and recommend new, differentiated features and benefits to enhance sales and optimization strategy for existing and prospective Bank partners, 3rd party partners, Fintech partners and startup community in order to drive new business and incremental growth for Mastercard’s Small Business portfolio
• Possess strong understanding of virtual card technology and use cases
• Champion digital enablement (e.g. digital first, contactless, tokenization) within Small Business space and drive adoption with best-in-class customer experience
• Develop optimal business model and value proposition to enable Mastercard to capture new payment flows, drive revenue and market share growth.
• Engage customers/partners in strategic dialogue covering the full spectrum of Mastercard assets, capabilities, and solutions.
• Continuously explore new distribution opportunities with small business segment ecosystem players.
• Monitor the landscape of competitive products and industry trends via desktop research or primary research engagements, understand their implications on the Mastercard Small Business cards portfolio, and make necessary adjustments to our product suite.
• Effectively communicate launch of new products, services & platforms and/or enhancements to internal stakeholders and external customers through bulletin announcements, briefing sessions, PR, customer pitches, etc

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines