JOB SUMMARY:

Singapore Discovery Centre is seeking a Manager (Soft Services) to oversee all non-technical operations of the venue, ensuring a comfortable, clean, safe, and welcoming environment for visitors, staff, and tenants. This role oversees key functions such as security, cleaning, landscaping, pest control, tenancy management, safety, emergency and incident management, to uphold high service standards.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s Degree in Facilities Management or equivalent.
• Minimum 5 years of relevant working experiences in managing indoor and outdoor spaces in attractions, museums, galleries, shopping malls and other high footfall venues.
• Minimum 2 years in a managerial role handling soft services, tenancy, or public space management.
• Certified as Fire Safety Manager or Senior Fire Safety Manager and in practice for similar building capacity. Candidate will be registered as the building FSM to carry out the duties of FSM.
• Familiar with Emergency Management, Fire Safety, or Incident Command Systems.
• Relevant experiences in hard services such as ACMV, M&E Systems, building automation system (BAS) and possess working knowledge of maintenance work, statutory codes and regulations. Savvy with statutory requirements on building services, facility operations, maintenance, and safety.
• Familiarity with government procurement system and contract management.
• Resilient to project complexities, demands, ensuring that all strategic and tactical objectives are met and fulfilled.
• Operational knowledge in latest AV systems will be considered favourably.

Please refer the Job description for details