Key Responsibilities – Delivery & Operations

• Define and evolve the quality engineering strategy for Salesforce platforms, enterprise applications, and integrations, embedding risk-based coverage, traceability, and audit-ready evidence across functional and non-functional validation.
• Establish and scale an automation-first model by evolving robust Java and Selenium frameworks, automating high-value scenarios earlier in the delivery cycle, expanding regression coverage, and reducing reliance on repetitive manual execution.
• Apply AI-enabled testing techniques to accelerate test design, optimize regression selection, summarize failures, identify risk hotspots, and improve defect triage while maintaining human review and quality governance.
• Orchestrate continuous quality activities across feature development, System Integration Testing (SIT), Design Verification (DV) testing, regression, and release readiness, ensuring fast feedback loops and clear go/no-go recommendations.
• Lead quality assurance and testing activities across Salesforce platforms and integrations, ensuring robust end-to-end validation of business processes, data flows, and release readiness.
• Partner with Product, Engineering, Salesforce, and Release teams to sequence testing around dependencies, test data, and environment readiness.
• Elevate quality insights by defining and publishing quality metrics and presenting clear status and risk narratives to leadership.

Candidate Profile – Required

• 8+ years in software quality, testing, or quality engineering, including proven leadership experience managing engineering or QE teams in Agile delivery environments.
• Deep experience driving quality for Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, or equivalent), enterprise applications, and business-critical systems, including integrations, end-to-end workflows, and platform-level risk management.
• Hands-on experience testing Salesforce applications and integrations, including validation of business processes, APIs, data migrations, and cross-functional workflows.
• Experience leading System Integration Testing (SIT) and Design Verification (DV) testing for business-critical systems, with an understanding of documentation rigor, traceability, and validation expectations in regulated environments.
• Strong people leadership: mentoring, coaching, performance management, and career development for direct reports.
• Strong hands-on experience with automation frameworks and an automation-first delivery model, including Java, Selenium WebDriver, and test design patterns, with the ability to coach teams to automate earlier and use Polarion ALM for end-to-end test governance.
• Practical experience applying AI-enabled testing techniques and using quality signals to improve test design, defect triage, and release confidence.
• Working knowledge of regulatory and compliance expectations relevant to software quality in regulated environments, including FDA, GDPR, and GxP principles.
• Excellent communication and presentation skills; able to craft executive-ready narratives and influence decisions.

Candidate Profile – Preferred