Manager, Solution Architect, Acceptance

at  MasterCard

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Solution Architect, Acceptance

Job Description Summary

• Remote product and solution design, development, and onboarding project management for strategic EEMEA based Acceptance clients
• Develop end-to-end launch plans, working across the multiple products/solutions necessary to drive client success; with key focus on process, consumer experience, pricing, go-to-market, sales enablement
• Grow market share and identify incremental business opportunities

Description of the role

• Translates communicated customer needs into specific objectives
• Identifies solutions for complex isues
• Defines project requirements and priorities, estimates necessary resources and develops detailed selection evaluation criteria
• Coordinates impact to vendors (internal and external) and company workflow for a new product
• Defines the products/solution to be delivered then manages the delivery program and development of new and existing technologies in accordance with Mastercard standards to support business needs or initiatives
• Supports and performs technical analysis of complex software, hardware, and transmission facility using various diagnostic tools in support of efficient program delivery
• Assists in providing technical support for architecting new platform capabilities and setting technical strategies and roadmaps
• Provides technical support and guidance of managed work from concept through delivery in partnership with development programmers and regional customers
• Resolves complex infrastructure architecture issues, escalating unique or problematic areas as they arisen
• Manages a matrix team, conducts goal setting, monitoring and management

All About You
Personal Influence (Advanced);
Commercial Focus (Advanced);
Business Acumen (Advanced);
Global Perspective (Advanced);
Future Focus (Advanced);
Innovation and Thought Leadership (Advanced);
People Leadership (Strong)
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Description of the role

• Translates communicated customer needs into specific objectives
• Identifies solutions for complex isues
• Defines project requirements and priorities, estimates necessary resources and develops detailed selection evaluation criteria
• Coordinates impact to vendors (internal and external) and company workflow for a new product
• Defines the products/solution to be delivered then manages the delivery program and development of new and existing technologies in accordance with Mastercard standards to support business needs or initiatives
• Supports and performs technical analysis of complex software, hardware, and transmission facility using various diagnostic tools in support of efficient program delivery
• Assists in providing technical support for architecting new platform capabilities and setting technical strategies and roadmaps
• Provides technical support and guidance of managed work from concept through delivery in partnership with development programmers and regional customers
• Resolves complex infrastructure architecture issues, escalating unique or problematic areas as they arisen
• Manages a matrix team, conducts goal setting, monitoring and managemen

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines