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Manager, Solutions Partner at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Discovery, Integration, Onboarding, Documentation, Training, Risk Management, Fraud Mitigation, Customer Engagement

Industry

Software Development

Description

Actively participate in the technical discovery phase with customers to understand their needs and requirements. Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions. Record and review the solutioning process with the integration team to ensure technical and business requirements are met. Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed. 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Experience in fraud and risk relating to ecommerce transactions and mitigation best practices. Responsible for maintaining records and documents associated with the engagement from Discovery, to post go live. Responsible for creating and maintaining documentation used with merchants. Will provide training to internal organizations on Risk and Fraud Management products, best practices and sales guidance.

Responsibilities

Actively participate in the technical discovery phase with customers and assist during the integration and onboarding process. Maintain records and documentation associated with the engagement from Discovery to post go live.