Manager, Specialist Sales at Mastercard

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payments, Banking, Fintech, Sales, Account Management, Consultative Selling, Strategy, Project Leadership, Analytical Skills, Communication, Negotiation, Business Development, Customer Solutions, Market Strategy, Pipeline Management, Cross-Functional Collaboration

Industry

IT Services and IT Consulting

Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Specialist Sales Mastercard’s SME Segment helps banks, fintechs and ecosystems digitize B2B payments and deliver value added services for small and medium enterprises. As Manager, Specialist Sales – SME (Greece, Cyprus & Malta) you will lead as subject matter expert commercial execution across Financial Institutions (FI) and FinTechs, and accelerate Alternative Distribution channels (e.g., Payfacs, ISVs, embedded finance platforms) to capture new payment flows and service revenues across these markets. You will partner closely with regional product teams, the divisional Customer Solutions Center (CSC), local account management and business development teams, and with strategic customers and prospects to translate Mastercard’s global SME vision into measurable market outcomes in Greece, Cyprus and Malta. Key Responsibilities 1) Localize the SME / CNPF vision for Greece, Cyprus & Malta • Drive, together with financial institutions, FinTechs, acquirers and ISVs, the evolution of SME products available to SME customers across Greece, Cyprus and Malta • Develop go to market approaches with the CSC, Account Managers and Business Development teams in alignment with the overall European strategy and drive sales execution in the cluster • Own and drive market performance for the three countries via KPIs, dashboards, pipeline discipline and win rates • Enable field teams with clear narratives on the value created by solutions, expressed in robust business cases and tangible customer outcomes 2) Orchestrate best in class launches • Prioritize sales actions based on market relevance of new or enhanced SME services (Mastercard and partner solutions) for Greece, Cyprus and Malta • Refine positioning and roadmap for priority customers and services, reflecting local regulatory, competitive and customer landscapes • Accelerate time to market through ecosystem levers (partnerships, certifications, co marketing, implementation readiness and customer success) • Share best practices on sales motions and implementation; support Account Managers during RFPs with competitive intelligence and tailored value propositions 3) Drive business development across FI, FinTech and Alternative Distribution • Own the SME segment for Greece, Cyprus and Malta; maintain a robust, accurately staged Salesforce pipeline for direct and partner sourced opportunities • Lead senior management and executive engagement with issuers, acquirers, Payfacs/ISVs and platform partners to capture new payment flows from supplier payments, expense management, receivables and cross border use cases • Deliver tangible outcomes aligned to Mastercard objectives (GDV, Net Revenue, signed optimizations, wins) and expand the footprint into Commercial and New Payment Flows 4) Lead cross functional execution • Connect the dots across Product, Pricing & Interchange, Franchise, Legal, Customer Delivery and Marketing to unblock complex deals and launches • Champion post launch success by monitoring adoption and operational health; run post mortems and embed learnings into future enhancements • Educate and inspire internal teams and the market on the SME solutions suite through pitches, narratives and thought leadership All About You • Experience in payments, banking, fintech or adjacent B2B services, with proven sales ownership (new wins, optimizations, portfolio growth) • Strong account management and consultative selling capabilities • Strategy or consulting exposure and project leadership with technology enabled solutions; analytical and operator mindset • Solid understanding of issuing and acquiring, virtual cards, acceptance, receivables/payables, and SME SaaS / embedded finance models • Fluent English required; Greek strongly preferred. Additional languages (e.g., Italian) a plus • Bachelor’s degree required; Master’s / MBA preferred Competencies • Commercial acumen with the ability to build quantifiable business cases and articulate ROI to senior stakeholders • Builder’s mindset: proactive, resilient, comfortable with ambiguity, and effective in a matrix environment • Data driven execution with strong pipeline hygiene, forecast accuracy and performance analytics • Crisp storytelling and executive level communication (PowerPoint) • Executive presence, negotiation skills and trusted advisor credibility with FI, FinTech and platform leaders Performance Measures • Volume growth and Gross / Net Revenue contribution across Greece, Cyprus and Malta • Signed opportunities (new issuance, optimizations, alternative distribution deals) and RFP win rate • Pipeline quality (coverage, velocity, stage fidelity) and delivery against quarterly operating cadence Travel ~20% travel across Greece, Cyprus and Malta, with additional European travel as required. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Responsibilities

The Manager, Specialist Sales will lead commercial execution across Financial Institutions and FinTechs, driving the SME segment in Greece, Cyprus, and Malta. Responsibilities include localizing the SME vision, orchestrating product launches, and driving business development.