Manager, Strategic Account Development – Franchise (Marketplace) at DoorDash USA

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

212000.0

Posted On

21 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Coaching, Analytical Skills, Problem Solving, Cross-Functional Collaboration, Performance Reporting, GTM Strategy, Franchise Development, Team Leadership, Sales Optimization, Stakeholder Management, Process Improvement, Revenue Growth, Communication Skills, Training, Account Management

Industry

Software Development

Description

About the Team On the Outside Account Development (OAD) team, we develop DoorDash partners to drive engagement, growth, and performance on the DoorDash marketplace. Within OAD, the Strategic Account Development (SAD) org focuses on accelerating adoption and performance of Marketplace Ads & Promos for our most impactful merchant cohorts. The Franchise SAD team owns one of the largest and most complex growth opportunities within SMB. A large portion of SMB stores are franchise-affiliated, including both Independent and Mixed-ownership franchise brands that require specialized sales motions, longer sales cycles, and deep cross-functional coordination. Dedicated franchise coverage has already proven to drive materially higher revenue per store, and this team is central to scaling that impact. About the Role We are looking for a Strategic Account Development Manager (Franchise) to lead and scale our Franchise-focused SAD team. As a manager, you will train and empower a team of aSADEs, SADEs, and Sr. SADEs while owning regional performance for Ads & Promos across franchise merchants. This role mirrors the core SAD Manager scope, with additional ownership of franchise-specific go-to-market strategy, including navigating complex decision-maker structures (corporate + franchisees), leading opt-in/opt-out sales motions, and partnering closely with AM, OAM, Product, and S&O teams to improve franchise execution at scale. You will report into a Senior Manager within Marketplace Sales. This role is flexible in terms of remote and in-office work and requires travel for in-person rep coaching, franchise merchant meetings, and team collaboration. You’re excited about this opportunity because you will… Grow and lead the team — hire, onboard, and coach franchise-focused aSADEs, SADEs, and Sr. SADEs Coach complex sales motions — support reps on multi-stakeholder franchise deals involving corporate HQ, franchise councils, and independent owners Drive franchise GTM execution — own Ads & Promos adoption, optimization, and retention for Independent and Mixed-ownership franchise brands Partner cross-functionally — work closely with AM/OAM leadership, Product, Sales Strategy & Ops, Analytics, and Enablement to improve franchise outcomes Standardize and scale — help build repeatable franchise playbooks, ROI storytelling, and opt-in workflows Report and influence — deliver clear performance readouts, surface risks and learnings, and help shape franchise GTM strategy Develop reps in the field — travel quarterly to coach reps in-region, attend merchant meetings, and support high-impact pitches We’re excited about you because… You have achieved a Senior IC or people leadership role at DoorDash and are eligible for promotion per HR guidelines You have led teams of 5+ reps and can demonstrate strong coaching and performance lift You consistently operate at or above goal and model strong execution and accountability You are comfortable leading through ambiguity and longer sales cycles You have strong analytical, reporting, and problem-solving skills You bring a builder’s mindset and proactively improve processes, tooling, and GTM motions You embody DoorDash values and are in good standing with HR Applications for this position are accepted on an ongoing basis Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $144,160—$212,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $180,200—$265,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

Lead and scale the Franchise-focused Strategic Account Development team while owning regional performance for Ads & Promos across franchise merchants. Coach reps on complex sales motions and partner cross-functionally to improve franchise outcomes.