Manager, Strategic Account Management at Delivery Hero

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Operational Sales, Communication Skills, Interpersonal Skills, Data Analysis, Client-Focused Solutions, Project Management, Digital Marketing, Salesforce, Cantonese, Mandarin, Chinese Word Processing

Industry

technology;Information and Internet

Description

Company Description “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently! If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity. foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description Roles and Responsibilities Roles A relationship manager who manages a portfolio of Top HK F&B Groups with a focus on building lasting relationships to increase our unit economy profitability and advertisement revenue, and accelerate business engagement A growth consultant who formulates growth strategies with solid data background to maximize portfolio revenue and enhance brand market presence A key team player who cooperates with internal departments on daily operations and business growth project execution Responsibilities Commercial Lead joint business planning with partners and regular business review and strategy meetings In-depth analysis of commercial, operational performance metrics to optimize performance and drive revenue growth Activate and introduce set of services to facilitate partners’ revenue growth Account relationship management for retention and partnership development Forecast and track monthly and quarterly strategic account metrics Execute partnered marketing campaigns and ad-hoc commercial projects Interact closely with internal team for daily operations, logistic, BAU promotions and partnered marketing campaigns execution Represent foodpanda as an ambassador, develop a trusted advisor relationship with strategic accounts Operations Daily management of partnered marketing campaigns, BAU promotions Daily management of incoming inquiries of operational cases with respective operation team for execution & task delivery Qualifications Desired Skills and Experience At least 5 years’ experience in an account management or operational sales role, possess outstanding communication and interpersonal skills Ability to analyze and draw inference from data with actionable insights Experience in delivering client-focused solutions based on partners’ needs Detail-oriented with proven ability to manage multiple projects at a time Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization Proficiency in both English and Cantonese, fluency in Mandarin would be a plus Experience in digital marketing solutions selling preferred Knowledge in Chinese Word Processing is mandatory Knowledge in the use of Salesforce preferred Additional Information What We Offer An international team that you will learn and be inspired from A fast-paced environment to hone your entrepreneurial and professional skills A great collaborative working atmosphere with regular company and team events Responsibility from day one in a fast growing and global company

Responsibilities

The manager will lead joint business planning with partners and conduct regular business reviews to optimize performance and drive revenue growth. They will also manage account relationships for retention and partnership development.