Manager, Strategic Operations and IT Projects at University of Toronto
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 25

Salary

104818.0

Posted On

26 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Itil, Conflict, Information Systems, Technology, Cobit, Budget Management, Change Management, Service Orientation, Learning, Computer Science, Client Services, Information Technology, Generating Revenue, Project Management Skills

Industry

Education Management

Description

Date Posted: 06/23/2025
Req ID:43762
Faculty/Division: Ontario Institute for Studies in Education
Department: Education Commons
Campus: St. George (Downtown Toronto)

DESCRIPTION:

Canada’s only publicly funded all-graduate institute of teaching, learning and research in the field of education, OISE is recognized internationally as a leader in graduate education, initial and continuing teacher education, and research in education and human development. OISE is an integral part of the tri-campus University of Toronto—Canada’s most comprehensive institution of higher learning; consistently ranked as the #1 educational institution in Canada, as well as among the top universities in the world. Our continued placement as one of the world’s top educational institutions signifies our commitment to leave a lasting impact on the field. OISE is committed to enhancing the social, economic, political and cultural well-being of individuals and communities locally, nationally and globally through leadership in teaching, research and advocacy. A unique place to work, learn and grow, OISE addresses current and emerging challenges with the scale, academic excellence and collaborative energy that few institutions in the world can claim.
At the heart of OISE’s commitment to fostering innovation and excellence is the Education Commons. The Education Commons is integral to the success of the institute’s academic and research programs, providing cutting-edge technological environments and information systems. Through collaboration with major research and development initiatives, the Education Commons designs, implements, and evaluates transformative digital tools and spaces that empower faculty, students, and researchers. By integrating advanced technologies with educational practices, the Education Commons ensures that OISE remains at the forefront of educational innovation and leadership. The Education Commons will provide, in collaboration with major research and development initiatives where appropriate, the iterative design, implementation and evaluation of technological environments and information space in which the academic and research programs of OISE are carried out.

EDUCATION:

A post graduate degree in the field of computer science, information systems, MBA or an equivalent combination of education and experience field or an equivalent combination of education and experience.
-

EXPERIENCE:

Minimum five years of people management/leadership experience. Proven experience in leading IT client services, audio visual areas of information technology. Expertise in integrating technologies and methodologies to suit and enhance technology in a University environment; Experience working in a shared services environment.

SKILLS:

  • Highly knowledgeable in the teaching, learning, and research functions within a higher education context.
  • Demonstrated knowledge of existing and emerging information systems technology.
  • Excellent knowledge of IT Service Management frameworks (ITIL and COBIT)
  • Demonstrated leadership, managerial, coaching, mentoring and team-building skills
  • Experience managing in a unionized environment.
  • Demonstrated strong project management skills and ability to prioritize workload, multi-task, manage multiple priorities, as well as deal with unexpected emergencies as they arise
  • Effective problem-solving/troubleshooting skill
  • Excellent ability to deal effectively with people at all levels and constituencies within OISE, the University, and in the education community
  • Strong operational excellence mindset
  • Demonstrated effective leadership in change management
  • Demonstrated skills in budget management and generating revenue in an academic setting
  • Superior oral, written, interpersonal and organizational skills
  • Strong customer service orientation
  • Ability to work collaboratively and manage conflict
  • Ability to make difficult decisions.
Responsibilities

Please refer the Job description for details

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