Manager, Strategic Partners

at  Telus Health

À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
The successful candidate will build, lead and develop a high performance team of Strategic Partners composed of 8+, who will build a strategy to cultivate existing and create new relationships within the consultant community year over year, across the country. This role will work closely with leaders and teams across Account Management, Marketing, Communications, Operations, Finance and others plan and execute on sales campaigns ultimately driving quantity, velocity and win rate.
Our Team and What We’ll Accomplish Together
TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
The successful candidate will build, lead and develop a high performance team of Strategic Partners composed of 8+, who will build a strategy to cultivate existing and create new relationships within the consultant community year over year, across the country. This role will work closely with leaders and teams across Account Management, Marketing, Communications, Operations, Finance and others plan and execute on sales campaigns ultimately driving quantity, velocity and win rate.

What you’ll do

• Leverage TELUS Health experience to generate lead flow and pipeline focusing on Wellness, Wellbeing, EAP, and other products. Build credibility and maintain trust by informing partners of new solutions and marketplace trends as a subject matter expert in total wellbeing—physical, mental, and financial.
• Prepare a personal portfolio plan and build a national/regional strategy for assigned consultant houses, following TELUS Health governance framework and executive reporting.
• Project and forecast new business pipelines through Salesforce; track metrics and present progress to management.
• Collaborate with sales and strategic partnerships to drive product intensity
• Leverage all TELUS Health product lines and broader partner solutions (TBS, TAC, TI) to create a holistic growth plan. Act as a prospector to maintain a strong pipeline for each CFBU and support broker producers with proposals and presentations.
• Develop and maintain long-term strategic relationships with Third Party Evaluators, Consultants, and Brokers, providing proactive service and consultative support.
• Leverage consultant relationships to communicate market trends to Product teams and maintain market understanding by monitoring competition and industry dynamics.
• Maintain a network with existing customers, prospects, and consultants; participate in industry events and professional associations.
• Participate in regional and cross-CFBU strategy, growth, and leadership initiatives.
• Collaborate with CFBU resources (Sales/Development, Customer Success Managers, Marketing) to establish lead generation plans.
• Meet with the team to review performance, progress, and targets.
• Participate in developing a scalable growth/sales process and lead team members to work as a positive unit, sharing best practices.

What you bring

• Post-secondary education in Business Administration, Sales, Marketing, or industry-related field
• 8-10+ years related work experience Sales, Business Development, Partnerships, or Consultant Relations
• 5+ years’ experience leading high performance sales teams
• Work experience in wellness, wellbeing, employee benefits, brokerage/consultancy, or related industry fields is a requirement
• Market knowledge and extensive current relationships with the consulting community (Consultants, Brokers, and Third-Party Evaluators—TPEs)
• Goal oriented, and results driven
• Deep knowledge of market along with developed relationships
• Proven experience presenting to C-suite customer stakeholders, and internal C-suite
• You have a deep passion for customers, people, sales process and success
• Demonstrated leadership skills with extensive experience in building and developing high performance teams within large complex organizations.
• Provide strong leadership and coaching to team members, facilitate career development, and nurture a high performance team
• Lead strategies, projects or programs to success, invoking deep understanding of industry specific solutions to create unique business value.
• Collaborative and effective communicator across teams
• Own and manage relationships with strategic external partners
• Detailed understanding of the sales process and a proven track record of achieving sustainable, predictable and profitable business results
• Ability to create the environment for success and promote behaviors to deliver superior performance against targets
• Strong use of sales tools and selling methodology to support a differentiated sales experience for customers
• Forge strong relations with the national sales organization and other business units

À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
La santé et la sécurité de notre équipe, de nos clients et des communautés que nous desservons sont primordiales pour TELUS. Par conséquent, nous exigeons que toute personne qui se joint à nos Cliniques TELUS Santé soit complètement vaccinée contre la COVID-19.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d’équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l’(les) équipe(s) d’acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.

• Leverage TELUS Health experience to generate lead flow and pipeline focusing on Wellness, Wellbeing, EAP, and other products. Build credibility and maintain trust by informing partners of new solutions and marketplace trends as a subject matter expert in total wellbeing—physical, mental, and financial.
• Prepare a personal portfolio plan and build a national/regional strategy for assigned consultant houses, following TELUS Health governance framework and executive reporting.
• Project and forecast new business pipelines through Salesforce; track metrics and present progress to management.
• Collaborate with sales and strategic partnerships to drive product intensity
• Leverage all TELUS Health product lines and broader partner solutions (TBS, TAC, TI) to create a holistic growth plan. Act as a prospector to maintain a strong pipeline for each CFBU and support broker producers with proposals and presentations.
• Develop and maintain long-term strategic relationships with Third Party Evaluators, Consultants, and Brokers, providing proactive service and consultative support.
• Leverage consultant relationships to communicate market trends to Product teams and maintain market understanding by monitoring competition and industry dynamics.
• Maintain a network with existing customers, prospects, and consultants; participate in industry events and professional associations.
• Participate in regional and cross-CFBU strategy, growth, and leadership initiatives.
• Collaborate with CFBU resources (Sales/Development, Customer Success Managers, Marketing) to establish lead generation plans.
• Meet with the team to review performance, progress, and targets.
• Participate in developing a scalable growth/sales process and lead team members to work as a positive unit, sharing best practices