Job no: 501375
Work type: Full time
Location: Hobart, Launceston, Burnie

Categories: Management

• Lead a high-performing team to deliver exceptional student systems support
• Drive strategic improvements, oversee projects, and enhance the student and staff experience
• Full time, ongoing role based in any of our Tasmanian Campuses!

• Lead the Systems Support team including staff engagement, performance and career development, portfolio capacity and resource allocation, workload monitoring and progress reporting.
• Strategy tracking and delivery, with the expectation to present divisional level reporting on projects and performance including contributing to institutional level reporting.
• Oversee development, implementation and maintenance of user support resources.
• Manage complex projects relating to continuous improvement activities, infrastructure improvement, identified functional issues and new system implementations, including timely and accurate reporting on the status of issues, risks and timelines.
• Coordinate user access management to student systems, including access request processes, role definition, as well as role authorisation audits, ensuring only suitable users are given access in adherence to privacy and risk controls settings.